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I have a Canon Powershot SD300 Digital ELPH and I bought a…

I have a Canon...

I have a Canon Powershot SD300 Digital ELPH and I bought a Sony 16gb memory card and the camera indicates memory card error can you help me?

Technician's Assistant: How old is your PowerShot?

Probably 10 year plus

Technician's Assistant: What have you tried so far with your PowerShot?

I scrolled down to format and it just passes format by

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Answered in 1 minute by:
3/9/2018
Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 47,537
Experience: Extensive knowledge in a very wide range of subjects
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you remove the battery please then hold the shutter button down for 60 seconds then release.
Wait 5 minutes, put the battery back in and turn it on.
Tell me please if it now operates correctly
Thank you

Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 47,537
Experience: Extensive knowledge in a very wide range of subjects
Verified
Richard and 87 other Camera and Video Specialists are ready to help you
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Customer reply replied 5 months ago
ok I'm doing that now..i will contact you after I have replaced the battery
Customer reply replied 5 months ago
still says memory card error
Customer reply replied 5 months ago
It didn't work still says memory card error
Phone call session started
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