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I have a Canon 5DS which I am currently using with a variety
I have a Canon 5DS which I am currently using with a variety of lenses. I have a 24-105mm L spec lens that I have used for a number of years with a number of your DSLRs. The lens will not now make electrical contact with either the 5DS or 5D Mk II which I also have with me. The error message advised me to clean the contacts which I have done but that made no difference. Other lenses work in both cameras. Do say if you need more info. Regards, ***** ***** … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,701 satisfied customers
I have a Nikon d80 indicating an err message. Shutter goes
I have a Nikon d80 indicating an err message. Shutter goes off, however no pictures. Changed card, removed lense gently cleaned contacts put lens back, still shows err message … read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,315 satisfied customers
My Canon 5D ii is unable to shoot for some reason. Whenever
Hello! My Canon 5D Mark ii is unable to shoot for some reason. Whenever I turn it on, a pop-up reading Err 20 appears and tells me I can't shoot. I've tried turning the camera on and off and taking ou… read more
Rick
Rick
Owner/Lead Technician
Associate Degree
1,541 satisfied customers
I have a canaon 5D MK ii and I am getting a communication
I have a canaon 5D MK ii and I am getting a communication erroe with all of my lenses … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,701 satisfied customers
My Canon EOS 5D suddenly quit turning on even when I
My Canon EOS 5D suddenly quit turning on even when I switched to a newly-charged battery. both batteries are years old but it seems strange that both would go out at the same time. Both show to be hol… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,315 satisfied customers
My Canon 5D Mark II went totally dead. I had been shooting
My Canon 5D Mark II went totally dead. I had been shooting and then switched the lense which is a canon with the red on it to AF from MF and everything went down. I recharged the batteries. I put anot… read more
Richard
Richard
Retired
Associate Degree
3,442 satisfied customers
I have just purchased a used Canon 1 DS II...mirror/shutter
I have just purchased a used Canon 1 DS II...mirror/shutter hangs up upon shutter button, does not close shutter until second shutter button push. I have tried all the suggested manual fixes, includin… read more
Rick
Rick
Owner/Lead Technician
Associate Degree
1,541 satisfied customers
I own a Canon Rebel XTi Model DS126151, DC 8.1V, Serial XXXXXXXXXX
I own a Canon Rebel XTi Model DS126151, DC 8.1V, Serial XXXXXXXXXX It is showing an Error 99, "Shooting in not possible, etc.". I have turned the switch on and off, removed the battery for more than 2… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
I have a Canon 5D Mk II showing "error 80". I have taken the
I have a Canon 5D Mk II showing "error 80". I have taken the battery out and re-loaded it several times. Sometimes the display comes uyp but the shutter will not fire. Other times no display comes up.… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,315 satisfied customers
I have a Canon eos 30 d after I insert a brand new memory card
I have a Canon eos 30 d after I insert a brand new memory card 8 gb into the camera error occurred -err 99. Now I'm enable to use my camera with my old card or do enything on it! please help!… read more
Himadri
Himadri
Senior Camera Technician
Bachelor's Degree
2,584 satisfied customers
I own a Canon EOS Rebel XS; I was having problems with ERR
I own a Canon EOS Rebel XS; I was having problems with ERR 99 and powering on the camera through the switch. I updated the firmware to 1.0.7. from 1.0.3. but still am having problems turning the camer… read more
Neil
Neil
Camera and Video Technician
Associate Degree
1,079 satisfied customers
I have a cannon 5D mark II and get ERR 20; Cannot shoot turn
I have a cannon 5D mark II and get ERR 20; Cannot shoot turn off replace the battery. Replacing the battery and turning off and on does nothing. I do use both Cannon and non-Cannon batteries.… read more
Himadri
Himadri
Senior Camera Technician
Bachelor's Degree
2,584 satisfied customers
I have a 40D, while taking pictures got and error (err 99),
I have a 40D, while taking pictures got and error (err 99), i replaced the battery and CF card, (no help), replaced lens, (no help), clean lens contacts on camera and lens (no help), updated firmware … read more
Marcia
Marcia
Professional Wedding Photographer
Professional Photographers of Ameri
841 satisfied customers
Canon Digital 35mm EOS Rebel XT stopped working several weeks
Canon Digital 35mm EOS Rebel XT stopped working several weeks ago showing an "error code" of 99. Taking batteries in and out, lens off and on, eventually got it to work again -- for a while. Then it s… read more
Himadri
Himadri
Senior Camera Technician
Bachelor's Degree
2,584 satisfied customers
i have a Canon eos 1000d i have an error on screen - err
i have a Canon eos 1000d i have an error on screen - err 99. i have upgraded the firmaware to 1.0.6 - still the error exists. help? Sid… read more
Marcia
Marcia
Professional Wedding Photographer
Professional Photographers of Ameri
841 satisfied customers
I have a canon rebel xt. when iI attemp to take pictures it
I have a canon rebel xt. when iI attemp to take pictures it reads errorCF. I follow the directions in the manual, and when I try a shot then, it reads error 99. I have replaced the card in it and it d… read more
RAJDEEP
RAJDEEP
Vocational, Technical or Trade Scho
380 satisfied customers
I have an eos 5D mark II. When I fire the shutter, I get error
I have an eos 5D mark II. When I fire the shutter, I get error code 20. What is this? Removing the battery, CF card, and lens did not fix the problem. Lee… read more
Neil
Neil
Camera and Video Technician
Associate Degree
1,079 satisfied customers
I just bought a used digital Canon Rebel XT. It was advertised
I just bought a used digital Canon Rebel XT. It was advertised having an "Error 99" and was sold as-is with no batteries. The camera appears to be in excellent condition with no external damage. After… read more
Neil
Neil
Camera and Video Technician
Associate Degree
1,079 satisfied customers
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Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

5,315 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

Camera and Video Technician

1,714 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

Camera and Video Technician

1,079 satisfied customers

NZCE Electronics and Computing

Marcia

Marcia

Professional Wedding Photographer

841 satisfied customers

20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

Camera and Video Technician

690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

Camera and Video Technician

547 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

536 satisfied customers

Years of experience

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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