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It isn't about my printer. I want to connect my canon power…

Customer Question
It isn't about my...

It isn't about my printer. I want to connect my canon power shot SD 4500 to my iphone to transfer photos and I don't know where to go to get help :(

Technician's Assistant: Did you download all the necessary software to connect your camera to your computer (e.g. Canon EOS Utility)? Is your software the latest version?

I have NO idea!

Technician's Assistant: If you are using a USB cable, are you using the one that came with your camera or an aftermarket one?

Aftermarket

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

No, I just want my camera photos on my smartphone

Submitted: 5 months ago.Category: Camera and Video
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Customer reply replied 5 months ago
Is anyone answering my question?
Answered in 3 hours by:
3/8/2018
Camera and Video Technician: Richard, Technician replied 5 months ago
Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 47,537
Experience: Extensive knowledge in a very wide range of subjects
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your camera. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

To clarify, you wish to transfer the photos directly from the camera to the phone.

Is this correct?

Please let me know

Thank you

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Customer reply replied 5 months ago
you are correct but it is 3:34 right now and I was planning to be asleep at this hour. The sound of the notification woke me. Can we do this in the morning?
Camera and Video Technician: Richard, Technician replied 5 months ago

yes this is ok, please message me here when you are awake

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Customer reply replied 5 months ago
Ok - it will probably probably be around 11.
Camera and Video Technician: Richard, Technician replied 5 months ago

ok

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Customer reply replied 5 months ago
I’ll just need for you to explain to me how to transfer the photos on an older camera that I no longer use (& just found in the back of a closet) onto my iPhone. Hopefully, you’ll be able to tell me what to do. Good night!
Camera and Video Technician: Richard, Technician replied 5 months ago

You either need to do it to your computer and from your computer onto the iPhone, this you do by attaching the USB cable to the computer and camera then copying the photos to it.

Or you can use this adapter and put the memory card from the camera into the adapter and the adapter into the iPhone

https://www.amazon.com/Apple-Lightning-Card-Camera-Reader/dp/B0198HIF7K

Either options will work for you

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Customer reply replied 5 months ago
One end of my adapter has a connection to my phone and “box” on the other end allows me to plug a USB connection to it. The other end of the USB cable plugs into my camera. I did all that but nothing happened. I also connected it to my laptop but, again, nothing happened��
Camera and Video Technician: Richard, Technician replied 5 months ago

Let me know in the morning when you are up and we can go through eliminating the causes for this issue.

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Customer reply replied 5 months ago
Ok. I’m come back online then. Thank you
Camera and Video Technician: Richard, Technician replied 5 months ago

thanks

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Customer reply replied 5 months ago
I contacted Canon directly and they walked me through it. Can’t be done with this particular camera unless I use the SD card and transfer the photos onto my computer. I followed Canon’s instructions & transferred the photos onto my computer & then sent them to my phone.
Camera and Video Technician: Richard, Technician replied 5 months ago

Yes, that's the instructions I explained to you, unless you get the adapter I advised which will allow it to be done directly.

Thank you for allowing me to help you today. My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen then submit before you leave today. If you need more assistance, please use the reply box and let me know.

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