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Is D500 SERIAL NUMBERCOVERED UNDER repair by nikon? About…

Customer Question
Is D500 SERIAL NUMBER(###)...

Is D500 SERIAL NUMBER(###) ###-####COVERED UNDER repair by nikon?

Technician's Assistant: How long have you had your D500?

About two years.

Technician's Assistant: What have you tried so far with your Nikon product?

Repair requires scratched control panel LCD.

Submitted: 6 months ago.Category: Camera and Video
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Answered in 13 hours by:
2/7/2018
Camera and Video Technician: Kraig, Engineer replied 6 months ago
Kraig
Kraig, Engineer
Category: Camera and Video
Satisfied Customers: 625
Experience: Broadcast Engineer for over 7 years.
Verified

Hi, Customer. I'm JA Engineer. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP.

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Camera and Video Technician: Kraig, Engineer replied 6 months ago

According to Nikon, "Your Nikon digital product is guaranteed against any manufacturing defects for one full year from the date of purchase." So, your D500 is not covered under warranty since you have had it for two years.

In order for you to get it repaired, you can find one of Nikon's Authorized Service Centers by clicking here.

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Camera and Video Technician: Kraig, Engineer replied 6 months ago

Hi.
I have not heard back from you and was wondering if I was able to successfully assist you.
If so, please remember to rate my answer with 5 stars and click on the Submit button(if you are unsure how to do that, please click here for instructions).
Enjoy the rest of your day.

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