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Snapbridge has been working fine for months. Today it will…

Customer Question
Snapbridge has been working...

Snapbridge has been working fine for months. Today it will not connect

Technician's Assistant: When did you last update SnapBridge?

I don’t remember

Technician's Assistant: What have you tried so far with your SnapBridge?

Was afraid to try much

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Not that I know

Submitted: 5 months ago.Category: Camera and Video
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Answered in 1 day by:
2/8/2018
Camera and Video Technician: Richard Hill, Camera and Video Technician replied 5 months ago
Richard Hill
Richard Hill, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 886
Experience: A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
Verified

Hi,

Please try going to your phone's Bluetooth settings and 'forgetting' the camera concerned.

Then use Snapbridge to pair with the camera again.

Hope that helps.

Best Regards,

Rich

Ask Your Own Camera and Video Question
Camera and Video Technician: Richard Hill, Camera and Video Technician replied 5 months ago

Hi,

Do you require any further assistance?

If not, I hope my answer was helpful and if so a positive rating would be much appreciated.

Best Regards,

Rich

Ask Your Own Camera and Video Question
Camera and Video Technician: Richard Hill, Camera and Video Technician replied 5 months ago

Hi,

Do you require any further assistance?

If not, I hope my answer was helpful and if so a positive rating would be much appreciated.

Best Regards,

Rich

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Category: Camera and Video
Satisfied Customers: 886
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Experience: A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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