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Built in battery may be dead. all videos recorded have 1979…

Customer Question
Built in battery may...

Built in battery may be dead. all videos recorded have 1979 or 1981 dates on them/vixia hf 200

Technician's Assistant: What device or product does this involve?

Canon video camera

Technician's Assistant: What Canon model do you have?

Vixia hf 200

Technician's Assistant: What have you tried so far with your Canon?

Reentering date data

Submitted: 5 months ago.Category: Camera and Video
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Answered in 3 hours by:
2/6/2018
Camera and Video Technician: Harry, Camera and Video Technician replied 5 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,616
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 5 months ago
where is the built in battery,so I can replace it? nowhere in the manual indicates where.
Camera and Video Technician: Harry, Camera and Video Technician replied 5 months ago

The camera has an external battery pack on it.

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Customer reply replied 5 months ago
ok. so where is the built in battery? manual says to replace with a cr2025
Camera and Video Technician: Harry, Camera and Video Technician replied 5 months ago

No, the CR2025 is the batter for the remote; not the camcorder.

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