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I have a Canon TS5060 It scans copies and prints and is

Customer Question
I have a Canon...

I have a Canon TS5060 It scans copies and prints and is wireless and don't know how to connect it to print from my computer

Technician's Assistant: Did you download all the necessary software to connect your camera to your computer (e.g. Canon EOS Utility)? Is your software the latest version?

I don't have it

Technician's Assistant: If you are using a USB cable, are you using the one that came with your camera or an aftermarket one?

I don't know what cable I need to use

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

I've never used a wireless printer before

Submitted: 7 months ago.Category: Camera and Video
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Answered in 8 minutes by:
1/14/2018
Camera and Video Technician: Jason Jones, Technician replied 7 months ago
Jason Jones
Jason Jones, Technician
Category: Camera and Video
Satisfied Customers: 19,497
Experience: Years of experience.
Verified

Hello,

Are you trying to print from a Windows computer or a Mac computer?

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Customer reply replied 7 months ago
No
connect canon printer/scanner/copy
Camera and Video Technician: Jason Jones, Technician replied 7 months ago

On the computer, are you running Windows or is it a Mac computer?

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Customer reply replied 7 months ago
I think I won't use your service at all and I will just sell what I got. Times run out for me. sorry
Camera and Video Technician: Jason Jones, Technician replied 7 months ago

I am confused. Do you want me to close this and send in your refund request?

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Customer reply replied 7 months ago
Just send in a refund request.
Camera and Video Technician: Jason Jones, Technician replied 7 months ago

I will do so now. Thank you

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