Camera and Video

Ask a Camera and Video Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

Camera and Video

I haye an older model esp office 2150, printer not printing…

Customer Question
I haye an older...

I haye an older model esp office 2150, printer not printing cearly every thing is dull , can something be wrong with the scan light and can it be replaced ?

Technician's Assistant: What's the brand and model of your printer?

Kodak esp office 2150

Technician's Assistant: How long has this been going on with your Kodak printer?

It was working fine the last time i used it . tried to make a copy today and this is what happened

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Just finished an aol update today

Submitted: 1 month ago.Category: Camera and Video
Show More
Show Less
Ask Your Own Camera and Video Question
Answered in 6 minutes by:
1/14/2018
Camera and Video Technician: Nathan, Camera /Video Tech replied 1 month ago
Nathan
Nathan, Camera /Video Tech
Category: Camera and Video
Satisfied Customers: 27,926
Experience: Analog and Digital Camera and Video systems expert
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Ask Your Own Camera and Video Question
Camera and Video Technician: Nathan, Camera /Video Tech replied 1 month ago

These symptoms point to either a clogged/contaminated print head, or a faulty print head (or the logic board that controls it).

You can try going into the setup/maintenance menu on the machine and running the “clean print head” function repeatedly, up to 5 times total, testing after each.

If it still doesn’t print anything, you’ll need to do a manual cleaning as a next step.

I have to caution you up front though that the manual cleaning process is messy and time consuming. It also has a low chance of success, if you see no improvement at all from the automated cleaning. It is most likely a hardware failure (bad head) which the cleaning can’t fix, as printheads are a wear item and do fail with time/use.

Realistically, it’s probably time for a new printer. As this is a 2011 model printer, it is well past its 3 year service life, so this type of failure is not surprising. While it can be fixed, it is not worthwhile to do so. You would have to, at a minimum, replace the printhead, which costs about $85; if the logic board is bad you’re looking at $200-250. For $80-100 you can replace the entire machine with a brand new model, with current technology and a fresh warranty, which makes more sense than buying the new part for an older printer.

That said, it doesn’t hurt to try, if you wish. Let me know how the built in cleaning function works, and I’ll guide you through the manual steps next, or I can recommend replacement options if you prefer.

Best regards, ***** ***** for the news,

Nathan

Ask Your Own Camera and Video Question
Camera and Video Technician: Nathan, Camera /Video Tech replied 29 days ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan

Ask Your Own Camera and Video Question
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Camera /Video Tech
Category: Camera and Video
Satisfied Customers: 27,926
27,926 Satisfied Customers
Experience: Analog and Digital Camera and Video systems expert

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

5,064 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

Camera and Video Technician

1,707 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

Camera and Video Technician

1,065 satisfied customers

NZCE Electronics and Computing

Marcia

Marcia

Professional Wedding Photographer

841 satisfied customers

20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

Camera and Video Technician

690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

Camera and Video Technician

542 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

533 satisfied customers

Years of experience

< Previous | Next >

Related Camera and Video Questions
The screen remains blank at all times. I can detect a very
The screen remains blank at all times. I can detect a very slight light when in a darkened room. … read more
Joshua B
Joshua B
827 satisfied customers
Code cooo. Canon mx 926. Turn off then on no difference
turn off then on no difference tried numerous times … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
I am unable to plug the charger wire into the camera. Never
I am unable to plug the charger wire into the camera. Never had this problem before. … read more
Joshua B
Joshua B
827 satisfied customers
I have a D80 -- which I love -- but the camera time (or
I have a D80 -- which I love -- but the camera time (or clock) is wrong and I need to re-set it. It leaves a wrong time on all of my photos. … read more
Rick
Rick
Owner/Lead Technician
Associate Degree
974 satisfied customers
I have a rebel xt. When I take a picture or pictures and go
I have a rebel xt. When I take a picture or pictures and go to load them on my macbook each shot has two copies. So if I take 20 shots, I have 40 when I put them on my computer. I've had it for years,… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
I am wondering which model is older, the Nikon Inverted
Hi I am wondering which model is older, the Nikon Inverted diaphot or the Nikon Inverted 300? And what is the difference between those two? … read more
Joshua B
Joshua B
827 satisfied customers
I have a Canon A1400. when i turn it on, it automatically
I have a Canon A1400. when i turn it on, it automatically shuts off with a message that says "lens error", restart camera, but that is a dew loop … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,125 satisfied customers
I have an Apple Mac with MacOS 10.13.1. I see there is no
I have an Apple Mac with MacOS 10.13.1. I see there is no driver support for the camera. What can I do about it? … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,532 satisfied customers
My a720IS camera is suddenly showing card locked. How do i
hi my a720IS camera is suddenly showing card locked. How do i unlock so i can resume taking pictures … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
It's my printer MG7760. Theres a piece of paper stuck. Is
Second opinion] hi there , it's my printer MG7760 . Theres a piece of paper stuck . … read more
Joshua B
Joshua B
827 satisfied customers
Is Canon [Canon_ij_] K10446 compatible with my Android
Is Canon [Canon_ij_] K10446 compatible with my Android tablet RCA ? … read more
Joshua B
Joshua B
827 satisfied customers
I have a GR-D770U and i can record with cartridges nor SD
I have a GR-D770U and i can record with cartridges nor SD CARD. … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
Have just purchased CanoScanner LiDE 220 and want to install
Have just purchased CanoScanner LiDE 220 and want to install on imac … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,125 satisfied customers
Connecting my SONY DSC-W830 to my computer it says it is not
Connecting my SONY DSC-W830 to my computer it says it is not connected whereas the old computer just sent the photos to My Pictures. Help … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
I HAVE A cANON mx-922 PRINTGER. iT IS CONNECTED TO TGHIS
i HAVE A cANON mx-922 PRINTGER. iT IS CONNECTED TO TGHIS COMPUTER. but THE SCAN FUNCTION IS not WORKING. ANT TO DO SANS INTO my scans FILE IN wORD 10 dOCUMENTS. hELP, PLEASE … read more
Joshua B
Joshua B
827 satisfied customers
Have coolpix 4100 and view NX2 dissapeared with Windows 10?
have coolpix 4100 and view NX2 dissapeared with Windows 10 ? … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
I have a FZ300. Lumix camera, when I turn it on the screen
I have a FZ300. Lumix camera, when I turn it on the screen LCD screen is completely black no matter what I do I get no picture … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
Just wondering how a 85mm would go on a D3200 camera, about
Just wondering how a 85mm would go on a D3200 camera … read more
Rick
Rick
Owner/Lead Technician
Associate Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x