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I am trying to connect my Canon HF20 to my Mac Computer and…

Customer Question
I am trying to...

I am trying to connect my Canon HF20 to my Mac Computer and it's not reading it

Technician's Assistant: Did you download all the necessary software to connect your camera to your computer (e.g. Canon EOS Utility)? Is your software the latest version?

No. I didn't know I had to download that software. I don't have any cannon software on my mac I was trying to connect so that I can do FB Live through the Video camera

Technician's Assistant: If you are using a USB cable, are you using the one that came with your camera or an aftermarket one?

With the camer oops with the camera

Submitted: 7 months ago.Category: Camera and Video
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Answered in 3 days by:
1/17/2018
Camera and Video Technician: Harry, Camera and Video Technician replied 7 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,842
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
No! The reply took too long. I sought and received help from another source!!
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