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I have a 5D ii. I was shooting earlier today in wet weather,

Customer Question
I have a 5D...

I have a 5D Mark ii. I was shooting earlier today in wet weather, i didn’t use the camera much; most of the time i t was in my bag. Then the camera wouldn’t turn at all. Several hours later. I charged the battery and tried again. Still nothing. I tried re-seating the battery and card—still nothing. A little latter I got a messge that camera couldn’t communicate with battery. Last time I turned the camera on, there was no power. Any thoughts?

Technician's Assistant: Are there any flashing lights, symbols, or messages on your camera or display screen?

When I got the message the battery, the red light went on and I got sensor cleaning message. Then later, no lights or anything.

Technician's Assistant: Have you tried removing and replacing the battery and/or SD card?

Yes. Both. I also tried another card. No change.

Submitted: 7 months ago.Category: Camera and Video
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Answered in 10 hours by:
1/7/2018
Camera and Video Technician: Harry, Camera and Video Technician replied 7 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,827
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Customer reply replied 7 months ago
No. Apparently the problem solved itself. Maybe something got wet and it dried out. Since Just Answer did not solve my problem, I would like my money back.Thank you.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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