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I can't seem to download my pictures to the computer..looks…

Customer Question
I can't seem to...

I can't seem to download my pictures to the computer..looks like the program is gone ???

Technician's Assistant: Are you experiencing the same issue in different shooting modes, or just one?

I just want to copy my pictures from the camera to the computer..I have it "plugged" but nothing is happening.

Technician's Assistant: Has there been any damage to your camera recently (e.g. from dropping it or getting it wet)?

No, I have'nt used it in a while. Took some shots of Christmas Decorations I want to keep.

Submitted: 6 months ago.Category: Camera and Video
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Answered in 12 hours by:
1/7/2018
Camera and Video Technician: Harry, Camera and Video Technician replied 6 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,604
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Russell A., Camera and Video Technician
Category: Camera and Video
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Experience: 30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

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Russell A.

Russell A.

Camera and Video Technician

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30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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