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I'm in a panic. My Olympus TG-5 fell into salt water with…

Customer Question
I'm in a panic...

I'm in a panic. My Olympus TG-5 fell into salt water with the porthole open. It looks dead. Is it dead?

Technician's Assistant: Are there any flashing lights, symbols, or messages on your camera or display screen?

No

Technician's Assistant: Have you tried removing and replacing the battery and/or SD card?

Trying that now..okay.

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

I don't have a backup battery, though. I can only put the original back.

Submitted: 6 months ago.Category: Camera and Video
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Answered in 56 minutes by:
12/31/2017
Camera and Video Technician: Rick, Camera and Video Technician replied 6 months ago
Rick
Rick, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1,735
Experience: 30+ years experience as a camera and video technician.
Verified

Hi. My name is*****'m a camera repair technician with almost 30 years in the business and I'll be glad to help you with your question today.

I'm sorry to tell you this, but it is thoroughly and completely dead. Salt water causes almost immediate corrosion on the circuit boards.

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Customer reply replied 6 months ago
Thank you.I was afraid of that.
Camera and Video Technician: Rick, Camera and Video Technician replied 6 months ago

It's unfortunate, but salt water is death for electronics.

Please provide a positive Rating so that I may be credited for my efforts.
If I can be of further assistance, please ask rather than leave a negative response.

Thank You

Rick

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