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I'm using View NX2 linked to Microsoft Office Outlook for…

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Hi, I'm using View...

Hi, I'm using View NX2 linked to Microsoft Office Outlook for sending photos. Up until 2 days ago, the system worked fine. Now, when I try to send, I get the message: "Unknown Error". Outlook is my default email program (I checked), I've uninstalled and reinstalled View NX2, my version of Outlook is up to date. I have been running Windows 10, 64-bit for over a year. Can you advise ? -Dennis Hake

Technician's Assistant: How large is the photos you're trying to attach?

The photos originate as about 10 MB. I send them in various sizes from 0.5 MB to approx. 3 MB. I've been doing the same thing for a year, no change in my technique. NX2 has just quit linking with Outlook.

Technician's Assistant: Are you getting any error messages when you try to attach your photos file or send an email?

The message says "Unknown Error".

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

There was a Windows update 2 or 3 days before this started happening. I have no reason to think it is related, but I don't know.

Submitted: 6 months ago.Category: Camera and Video
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Answered in 4 hours by:
12/29/2017
Camera and Video Technician: Pete, Electronic Engineer replied 6 months ago
Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 20,347
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Camera and Video Technician: Pete, Electronic Engineer replied 6 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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