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We dropped our Nikon Coolpix S8100 camera. We now have a…

Customer Question
We dropped our Nikon...

We dropped our Nikon Coolpix S8100 camera. We now have a lens error and the shutter will not open or close. Is it worth repairing

Technician's Assistant: Has there been any damage to your camera recently (e.g. from dropping or from dirt getting in the lens)?

It was working right up to the drop.

Technician's Assistant: Happy to help. Want a weekly JustAnswer email to help with other issues? If so, what's your email address? And if you'd still like to talk to the Camera Expert, I'll connect you shortly.

Just the camera question, thanks

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

We use the camera for image collection at libraries and document archives as well as phots

Submitted: 7 months ago.Category: Camera and Video
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Answered in 4 hours by:
12/29/2017
Camera and Video Technician: Russell H., Service Tech replied 7 months ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 12,933
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your digital camera question.

When there's a lens error from a fall and impact, the damage may be lesser or greater, depending upon how hard the surface it fell onto was, what side landed on that surface, and what distance it fell also.

Superficially the camera may seem fine - but a severe impact can affect many things. However, if the impact was less than maximally severe, then it could well be worth repair, or at minimum, a session of examination and evaluation for impact damage. Would you be interested in services that offer exactly that evaluation?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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