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My Sony alpha 6000 camera and lenses do not focus clearly. I…

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My Sony alpha 6000...

My Sony alpha 6000 camera and lenses do not focus clearly. I have the kit lens (SELP1650) that came with it, plus a SELP55210 zoom lens. Where can I send or take the camera and lenses to be evaluated and repaired? I live in the Denver metro area. Thank you.

Technician's Assistant: Has there been any damage to your camera recently (e.g. from dropping or from dirt getting in the lens)?

I don't think th camera and lenses have been dropped. They are always in my camera bag (Mountainsmith fanny pack), and inside neoprene bags within that. I can't be sure that someone might have placed luggage on top of the camera bag when it was in the back of my RAV4.

Technician's Assistant: What kind of battery does your camera use? Have you tried taking out the battery and replacing it?

Oh yes. I have six different batteries for the camera, and have tried them all.

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

Only that I'm pretty frustrated with the situation but not ready to put it on Sony's equipment. It used to take great pictures, but sometime within the past 6 months the problems began.This is my first non-standard DSLR, so some of the problem could be me. I've previously owned Canon DSLRs and lenses and had no problems except for falling in the Gulf of Maine with one. Its since been retired. Also, I'm 72 yo with no longer the greatest memory on some days. Thanks for your help.

Submitted: 6 months ago.Category: Camera and Video
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Answered in 4 hours by:
12/27/2017
Camera and Video Technician: Harry, Camera and Video Technician replied 6 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,614
Experience: IT at Justanswer
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Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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