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Just purchase a camcorder Sony HDR-CX675 AND iAM HAVING

Customer Question
Hi, I am Daniel...

Hi, I am Daniel, just purchase a camcorder Sony HDR-CX675 AND iAM HAVING TROUBLE TO SET UP THE WIRELESS CONNECTION TO MY COMPUTER, I also have a new computer HP with windows 10.

Technician's Assistant: What Sony model do you have?

I first download the play memories home but once I was done something pop up ,I think it was an error but I lost the page, can you please tell what I did wrong and what should I do now ? thank you

Technician's Assistant: What have you tried so far with your Sony?

I did some video recording to test it, I follow the manual instruction to connect with the computer then tried to send to computer and it say that this function can't be executed in shoothing mode

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

Probably but I don't know yet

Submitted: 7 months ago.Category: Camera and Video
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Answered in 4 hours by:
12/27/2017
Camera and Video Technician: Harry, Camera and Video Technician replied 7 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,824
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
No, I don't need of your service anymore, a friend help me to figure it out.
Please cancel my request and if there's been any charge, I'll appreciate if you do the appropriate refund, thank you.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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