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Its a DV150F and the lense is stuck in the out position.

Customer Question
Its a DV150F and...

Its a DV150F and the lense is stuck in the out position

Technician's Assistant: Who makes your camera?

Samsung

Technician's Assistant: What have you tried so far with your camera?

Nothing other than turn it on and off, also a screen alert comes up to take out battery and reinstall which I have done several times.

Submitted: 6 months ago.Category: Camera and Video
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Customer reply replied 6 months ago
No reply from the Camera and Video technician yet, how much longer do I have to wait.
Customer reply replied 6 months ago
Got no supporting documents
Answered in 5 hours by:
12/27/2017
Camera and Video Technician: Harry, Camera and Video Technician replied 6 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,614
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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