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I bought an Olympus digital camera this summer with the

Customer Question
I bought an Olympus...

I bought an Olympus digital camera this summer with the memory card.

Technician's Assistant: How old is your Digital?

I bought it this summer by internet. I try 4 memory card included the one you sent to me . not one fit in the camera.I went to best by. Same resulte. something wrong with this camera. camedia c 7000 zoom

Technician's Assistant: What have you tried so far with your Digital?

What do you mean?? with out memory card I can t use the camera

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

No. It s a new camera..

Submitted: 7 months ago.Category: Camera and Video
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Answered in 4 hours by:
12/24/2017
Camera and Video Technician: Russell H., Service Tech replied 7 months ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 12,947
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

I presume that, physically, the memory cards you tried did actually fit into the memory card slot - but it sounds as if they did not work at all, any of them.

Now, this means the memory card slot in the Olympus camera, has gone bad, within the warranty period (1 year from original purchase date) and thus it should be repaired for free by Olympus America under warranty.

To submit such a claim for warranty repair, go to this page:

http://www.olympusamerica.com/cpg_section/repair_pdfs/warranty_info.pdf

to view warranty terms and basics such as length of warranty coverage period (only 90 days for reconditioned digital cameras, but 1 year for new digital cameras by Olympus, etc.) and then go to this page:

http://www.olympusamerica.com/cpg_section/cpg_servicerepair.asp

and scroll down a bit, and look for the REPAIR YOUR PRODUCT section at the left, then proceed from there to submit your repair claim to Olympus America.

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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