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I have a Nikon D750 and the auto focus does not work (blurry…

Customer Question
I have a Nikon...

I have a Nikon D750 and the auto focus does not work (blurry pictures) Is there a setting I might have turned on?

Technician's Assistant: Are you experiencing the same issue in different shooting modes, or just one?

All of them. I usually just use the camera in auto mode.

Technician's Assistant: Has there been any damage to your camera recently (e.g. from dropping it or getting it wet)?

No I can here the servers trying to move, I think I know what I need to do,

Submitted: 7 months ago.Category: Camera and Video
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Answered in 11 minutes by:
12/23/2017
Camera and Video Technician: Russell H., Service Tech replied 7 months ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 12,943
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your digital camera question. I will need to ask a number of questions, to give you a good answer, starting with these:

- How old is the camera? in months or years since you bought it.

- Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?
- Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?
- Has it ever been subjected to a humidity higher than 85 % or gotten wet ?
- Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like?

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Customer reply replied 7 months ago
We purchased the camera about two and a half years ago. It has NEVER been dropped and I transport it in a very nice camera bag. It has never been in a low temperature environment or high temps. Humidity is normal. Never gotten wet. No sand or gritty environment.
Camera and Video Technician: Russell H., Service Tech replied 7 months ago

I'm glad to hear that it has been well-cared for, and thank you for responding.

Now, I also need to ask: what lens is being used on it? the lens that came with it (or, it is a fixed-lens camera, lens not changeable - I confess I'm not sure at this point, not having looked it up yet...)... or a lens you put on it or mounted on the camera body?

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Customer reply replied 7 months ago
Do each one of my answers cost additional money. I tried to not have this original request go through but now my debit card was charged 5 plus the 31 dollars. I am just going to send in the camera. I have the primary lens that is on the camera is a AF-S Nicor 24 to 120 mm, 1:4 GED.
Camera and Video Technician: Russell H., Service Tech replied 7 months ago

One answer, when and if approved by the customer, means one charge - by and large, if I summarize JustAnswer policy correctly.

I have no power over charges, billing, no access to your credit information. For all such concerns I must refer you to Customer Support at JustAnswer.com. They may be reached at

***@******.***

or through Chat or Phone by way of this page:

http://ww2.justanswer.com/contact-us

Thank you for asking your question here at JustAnswer.com.

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Experience: 30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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