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This is a query about a new Canon 9160 printer. The auto…

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Hi, this is a...

Hi, this is a query about a new Canon 9160 printer. The auto front door panel won't close when I turn it off. Can you please advise? Regards Paddy

Technician's Assistant: What kind of computer or device are you printing from?

Apple Mac desktop. The door panel closing when I first installed the printer on the weekend - this issue has happened since I last used the printer.

Submitted: 8 months ago.Category: Camera and Video
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Answered in 2 hours by:
12/20/2017
Camera and Video Technician: Harry, Camera and Video Technician replied 8 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,828
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 8 months ago
Thanks Harry. No I don’t, now that I understand JustAnswer’s pricing approach. I would like a refund of the $5 deposit I have made, if it has been processed. Regards Paddy
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