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I have a Sony Handycam DCR-TRV 250. The camera is 14 years…

Customer Question
My name is***** have...

My name is***** have a Sony Handycam DCR-TRV 250. The camera is 14 years old. I wanted to put the images on my computer with the operating system Windows 7 Home Premium. Do you think this is compatible?

Technician's Assistant: How old is your HandyCam?

14

Technician's Assistant: What have you tried so far with your HandyCam?

Nothing, because the manual says it may not be compatable with an upgraded system.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Yes, walk me though the process.

Submitted: 8 months ago.Category: Camera and Video
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Answered in 7 minutes by:
12/20/2017
Camera and Video Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: Camera and Video
Satisfied Customers: 22,324
Experience: 10+ years
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Yes, it is compatible. Do you have Playmemories software installed yet?

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Camera and Video Technician: Josh, Technician replied 8 months ago

Hello!

I just wanted to take a moment to check back with you to see if you need more assistance. If you are all set, I would appreciate it if you could take a moment to rate my service with 5 stars, at the top of the page. If you need further assistance, just let me know using the reply box provided so we can work together to solve the issue.

Thank you!

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Customer reply replied 8 months ago
When I first checked the web site to find out if I could transfer my video tapes to my computer I thought I was contacting Sony. How I got to your website I have no idea. So I contacted Sony and they my OS was NOT compatable. So please let it go and DO NOT charge me any more than $ 5.00.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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