Camera and Video

Ask a Camera and Video Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

Camera and Video

I have a Nikon Camera 31050872 and when I take photo's they…

Customer Question
Hi,my name is *****...

Hi,my name is ***** ***** a Nikon Camera 31050872 and when I take photo's they turn out blurry and I can not figure out why.

Technician's Assistant: What camera mode are you shooting in? Does your camera focus better in some modes than in others?

I don't know

Technician's Assistant: Is your camera's lens clear of any dirt, scratches, or smudges?

It looks clean

Submitted: 2 months ago.Category: Camera and Video
Show More
Show Less
Ask Your Own Camera and Video Question
Answered in 5 minutes by:
12/19/2017
Camera and Video Technician: Richard, Technician replied 2 months ago
Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 42,236
Experience: Extensive knowledge in a very wide range of subjects
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me how long ago this started please?

Thank you

Ask Your Own Camera and Video Question
Customer reply replied 2 months ago
Just recently
Camera and Video Technician: Richard, Technician replied 2 months ago

Thank you

Can you remove the battery please then hold the shutter button down for 60 seconds then release.

Wait 5 minutes, put the battery back in and turn it on.

Tell me please if new photos you take look ok

Thank you

Ask Your Own Camera and Video Question
Customer reply replied 2 months ago
It seems worse than before.Pictures turn out very blurry and camera doesn't seem to click right.
Camera and Video Technician: Richard, Technician replied 2 months ago

Can you give me the model of the camera please?

Ask Your Own Camera and Video Question
Customer reply replied 2 months ago
The numbef in a silver box is 31050872 if that is the the model number,not sure.
Camera and Video Technician: Richard, Technician replied 2 months ago

ok, thats not the model, can you check on the label on the camera please?

Ask Your Own Camera and Video Question
Customer reply replied 2 months ago
CoolpixL840
Camera and Video Technician: Richard, Technician replied 2 months ago

Can you please reset the camera

To do this, please do the following

  • Press [Menu] button
  • Press the [</ dial left] button to move to the tab
  • Select “Setup” by using [/ dial down] button and press ok
  • Scroll down and highlight the “Reset All” and then press ok button

Once done, take a new photo and tell me how it looks please

Ask Your Own Camera and Video Question
Customer reply replied 2 months ago
It didn’t help.
Camera and Video Technician: Richard, Technician replied 2 months ago

Thanks

It is the internal imaging chip that has faulted, this now confirms it.

I am really sorry about this and you are going to have to return the camera to have this replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.

I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the page, then submit, that would be greatly appreciated.

Thank you

Ask Your Own Camera and Video Question
Ask Richard Your Own Question
Richard
Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 42,236
42,236 Satisfied Customers
Experience: Extensive knowledge in a very wide range of subjects

Richard is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

5,064 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

Camera and Video Technician

1,707 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

Camera and Video Technician

1,065 satisfied customers

NZCE Electronics and Computing

Marcia

Marcia

Professional Wedding Photographer

841 satisfied customers

20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

Camera and Video Technician

690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

Camera and Video Technician

542 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

533 satisfied customers

Years of experience

< Previous | Next >

Related Camera and Video Questions
I have a Sony cybershot model DSC-T100 8megapixel camera,
Hi, I have a Sony cybershot model DSC-T100 8megapixel camera, and amy trying to finem … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,499 satisfied customers
I have a Canon RebelT2i that when I have it in Full Auto
I have a Canon RebelT2i that when I have it in Full Auto mode the flash doesn't open and Err05 The built in flash could not be raised turn camera off and then back on comes on the screen. … read more
Rick
Rick
Owner/Lead Technician
Associate Degree
974 satisfied customers
I have a Kodak ESP 9 printer, can I get a install disc for
I have a Kodak ESP 9 printer, can I get a install disc for this printer? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have replaced my MX 880 printer with a MB 2140 following
I have replaced my MX 880 printer with a MB 2140 following the instructions. When I go to print a document it sends it via MP Navigator that wants to find to MX 880. What do i do? … read more
Richard
Richard
Technician
42,236 satisfied customers
I have a new fujifilm x-t2 camera. Unfortunately. when I
I have a new fujifilm x-t2 camera. Unfortunately. when I connect my camera to my Mac (os 10.13.1, High Sierra) I cannot import them, or even find them. I've tried Lightroom, Image Capture, Aperture, P… read more
Harry
Harry
872 satisfied customers
When I connect to the AC outlet either for playback or down
When I connect to the AC outlet either for playback or down loading video to a PC (MAC) the message comes up "This battery cannot be used". I can get playback using a battery but will not download to … read more
Harry
Harry
872 satisfied customers
I have a really odd ball question. I have a Nikon Sk-e
I have a really odd ball question. I have a Nikon Sk-e trinocular microscope. I removed the M5 film camera and attached a Nikon D700. But I can get an image. Any help?? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,126 satisfied customers
When I switch camera on (S8400), it keeps coming up with "!
When I switch camera on (S8400), it keeps coming up with "! Card Error". Can you advise what to do, please? … read more
Harry
Harry
872 satisfied customers
How do I mute the internal microphone on my Everton
How do I mute the internal microphone on my Everton camcorder … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,126 satisfied customers
I purchased a Canon A 510 camera from Ebay but didn't get
I purchased a Canon A 510 camera from Ebay but didn't get the CD. Can this be downloaded? … read more
technicalcat
technicalcat
Computer Science
839 satisfied customers
I have a canon mx479 printer that I use w/ a pc and also as
I have a canon mx479 printer that I use w/ a pc and also as a wireless w/ a laptop. the last couple days, I can't print from the laptop. Comcast tech switched our internet from going from their modem … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
Shutter speed dial and metering ring are stuck together.
Shutter speed dial and metering ring are stuck together. Very hard to move either. Dial lock release does pop up and locks down. … read more
Harry
Harry
872 satisfied customers
Won't download pics to PC. Has worked in the past. Pansonic
Hi, won't download pics to PC. Has worked in the past. … read more
Richard
Richard
Technician
42,236 satisfied customers
Need software that connects mt PowerShot S110 camera to my
Need software that connects mt PowerShot S110 camera to my Mac Mini … read more
Harry
Harry
872 satisfied customers
Does the Nikon Coolpix have any built in flash memory. Some
does the Nikon Coolpix have any built in flash memory. Some pictures on the memory stick were damaged when transferring to my MacBook. … read more
Richard
Richard
Technician
42,236 satisfied customers
I have a Minolta camera and the lid for the batteries has
I have a Minolta camera and the lid for the batteries has the clips broken. How much do this cost, or do you have to fix it and how much.? Phone(###) ###-####… read more
Harry
Harry
872 satisfied customers
I have a CoolpixL620 camera.Even with fresh batteries it
I have a CoolpixL620 camera.Even with fresh batteries it will not turn on. Any suggestions … read more
Harry
Harry
872 satisfied customers
When I bought your Samsung smartcam security camera I bought
When I bought your Samsung smartcam security camera I bought it because of the features it had. Now some of the features are not available on it. I shouldn't have to spend a couple of hundred dollars … read more
Harry
Harry
872 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x