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When I turn on my camera it immediately starts taking

Customer Question
When I turn on...

When I turn on my camera it immediately starts taking continues pictures.

Technician's Assistant: Who makes your camera?

Canon EOS Rebel T3i

Technician's Assistant: What have you tried so far with your EOS?

Taking out the battery and reinstalling.

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

The camera worked fine then I charged the battery and it started doing this.

Submitted: 7 months ago.Category: Camera and Video
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Answered in 4 hours by:
12/15/2017
Camera and Video Technician: Russell H., Service Tech replied 7 months ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 12,774
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

I suspect that you need either a different/new battery, or else perhaps repair for a stuck shutter button. Try (with batteries out of the camera and turned Off of course) tapping the shutter button repeatedly, firmly but gently. See if that frees it up, if it is a stuck button.

If that does not help, I suggest, that you contact 1-800-OK-CANON about repairing it. Or, go to this page: https://www.usa.canon.com/internet/portal/us/home/support/service-repair

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.

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Category: Camera and Video
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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