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My easyshare m532 powered up and as the lens extended it…

Customer Question
Hi. my easyshare...

Hi. my easyshare m532 powered up and as the lens extended it gave a "lens obstructed" message and now it is stuck there

Technician's Assistant: Has there been any damage to your camera recently (e.g. from dropping or from dirt getting in the lens)?

No. has been in the case since the last time it worked fine

Technician's Assistant: What kind of battery does your camera use? Have you tried taking out the battery and replacing it?

It uses a Kodak klic-7006 battery. I have tried powering it up and down with battery in and out, and plugged into the cord. the camera won't even power down unless I remove all power.

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

Nope that's it

Submitted: 7 months ago.Category: Camera and Video
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Answered in 5 hours by:
12/13/2017
Camera and Video Technician: Harry, Camera and Video Technician replied 7 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,644
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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