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When I turn on my sz12 the hand flashes and i can't access…

Customer Question
When I turn on...

When I turn on my sz12 the hand flashes and i can't access anything

Technician's Assistant: Who makes your camera?

Olympus

Technician's Assistant: What have you tried so far with your Olympus?

Reinserted the battery

Submitted: 7 months ago.Category: Camera and Video
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Answered in 3 hours by:
12/11/2017
Camera and Video Technician: Harry, Camera and Video Technician replied 7 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,577
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Camera and Video Technician: Harry, Camera and Video Technician replied 7 months ago

How old is the camera?

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Customer reply replied 7 months ago
no
Customer reply replied 7 months ago
I said the hand flashes.It is the orange camera showing stabilizer
Camera and Video Technician: Harry, Camera and Video Technician replied 7 months ago

How old is the camera?

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Customer reply replied 7 months ago
4 years?
Customer reply replied 7 months ago
I forgot to say that the square used to focus is also flashing orange
Camera and Video Technician: Harry, Camera and Video Technician replied 7 months ago

Unfortunately, it appears that your camera has an internal failure that would require repair/replacement. Since it is outside of warranty, it would cost more to repair the camera than to replace it.

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Customer reply replied 7 months ago
I need to postpone this until tomorrow. Something just came up
Camera and Video Technician: Harry, Camera and Video Technician replied 7 months ago

Unfortunately, it appears that your camera has an internal failure that would require repair/replacement. Since it is outside of warranty, it would cost more to repair the camera than to replace it.

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