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I got an error message saying "no applicable files" Sony. I…

Customer Question
I got an error...

I got an error message saying "no applicable files"

Technician's Assistant: Who makes your camera?

Sony

Technician's Assistant: What have you tried so far with your Sony?

I tried to sync my files on my handy com to my mac book. this is the first time i am using my mac book to do this

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

The camera model is HDR-sr5

Submitted: 7 months ago.Category: Camera and Video
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Answered in 4 hours by:
12/10/2017
Camera and Video Technician: Pete, Electronic Engineer replied 7 months ago
Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 20,333
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Camera and Video Technician: Pete, Electronic Engineer replied 7 months ago
  • Start up the MacBook and the Sony Handycam camcorder. Connect them using a USB cable. When starting the camcorder, you will be asked to select USB, so choose "USB connect".
  • If there are iPhoto or other video editing applications installed on your Mac, turn it off.
  • Then launch iMovie. Click on File and navigate to "Import from Camera", and select it.
  • A window named "Import from Sony should pop up. Here you can select videos that you want to import, and click "Import Checked".

Let me know if this works for you?

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