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I have a Panasonic DMC-TZ3 camera,when I turned it on today…

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I have a Panasonic DMC-TZ3...
I have a Panasonic DMC-TZ3 camera,when I turned it on today to take pictures the monitor is almost black and images are barely visable.
Submitted: 7 months ago.Category: Camera and Video
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Answered in 7 minutes by:
12/5/2017
Camera and Video Technician: Russell H., Service Tech replied 7 months ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 12,739
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

Are indicator lights also slightly dimmer, perhaps?

It sounds very much as if the battery in the camera were getting weaker. Rechargeable batteries for portable electronics devices, whatever their technology in detail, do fail with time - usually after 1 1/3 years or more of usage, roughly, but sometimes much longer.

Failure usually is owing to failure to store enough power to keep the device running for the usual length of time, and/or failure to deliver enough voltage to power the device up adequately.

Try another battery in the camera, I suggest. Running it with an under-voltaging battery for any length of time could damage it.

The replacement battery needs to be charged up for 6+ hours before its first use, owing to its having been on a shelf for a considerable time.

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Customer reply replied 7 months ago
Thank you
Will buy new battery tomorrow.
Gunnar
Customer reply replied 7 months ago
bye
Camera and Video Technician: Russell H., Service Tech replied 7 months ago

OK. Once you have tried that, would you be willing to let me know how it goes?

Or would you rather close the case now and rate my work and my answer?

(Either way, this is the question page where you may go to return to this conversation later:

http://www.justanswer.com/video-camera-repair/aun4k-panasonic-dmc-tz3-camera-when-turned-today.html )

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Customer reply replied 7 months ago
I will let you know tomorrow
Camera and Video Technician: Russell H., Service Tech replied 7 months ago

A-OK. Good bye for now, have a good day.

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Camera and Video Technician: Russell H., Service Tech replied 7 months ago

Since I have not heard back from you, I am asking whether my answer was helpful and provided what you needed to help toward a solution ?

If I have indeed answered your question, please rate my answer, using the five-star interface on your JustAnswer page. - A five-star rating would be appreciated. Thank you.

(If this didn't answer your question, if you need more info, or have any comments, use Reply To Expert to respond, and I will help you further to a solution.)

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Customer reply replied 7 months ago
Put in new battery and no change. Everything works except nothing on monitor except a very dim view of what I am looking at.
Camera and Video Technician: Russell H., Service Tech replied 7 months ago

I'm sorry to hear that it is not improved. I suspect it has a defect in the LCD screen, and/or its support circuitry. Usually that sort of problem with digital camera hardware, when not caused by a dying battery, results in a completely black LCD screen.

Would you be interested in options for having your camera service-repaired?

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Customer reply replied 7 months ago
Where can I get it repaired? I live in Columbia, SC.
Customer reply replied 7 months ago
Where can I get it repaired? I live in Columbia, SC
Camera and Video Technician: Russell H., Service Tech replied 7 months ago

There are some choices for repairing your camera in the Columbia area:

Digital Doc

1780 S Lake Dr

Lexington, SC 29073

(###) ###-####/p>

or

Kurt's Camera Shop

http://www.kurtscamerarepair.com

(###) ###-####/p>

or

Creative Camera

*****/p>

Sumter, SC 29150

(###) ###-####/p>

or

Rudd's Camera & Video

*****/p>

Greenwood, SC 29646

(###) ###-####/p>

or

Visions Security Cameras & Computers

Bill Salley Rd

Orangeburg, SC 29115

(###) ###-####/p>

I hope that one of these is near enough, and can help you with the Panasonic camera problem that you have.

- If this information helps, please rate my answer (unless you have further queries about the matter, in which case I will help you further.) You may rate my work with the five-star interface at the top of the JustAnswer page for your question, here:

http://www.justanswer.com/video-camera-repair/aun4k-panasonic-dmc-tz3-camera-when-turned-today.html

Thank you, ***** ***** a great day.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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