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The touch screen on my sony hdr12 no longer works, a time,

Customer Question
The touch screen on...

The touch screen on my sony hdr12 no longer works

Technician's Assistant: How long have you had your HDR12?

A long time, maybe 10 years?

Technician's Assistant: What have you tried so far with your Sony product?

Pulled battery,

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

The model is sr12

Submitted: 7 months ago.Category: Camera and Video
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Answered in 7 hours by:
12/5/2017
Camera and Video Technician: Rick, Camera and Video Technician replied 7 months ago
Rick
Rick, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1,735
Experience: 30+ years experience as a camera and video technician.
Verified

Hi. My name is*****'m a camera repair technician with almost 30 years in the business and I'll be glad to help you with your question today.

This is usually caused by a defective LCD module or a defective flex cable that connects the LCD to the camera and really isn’t a user serviceable problem. This should be repaired by a qualified technician. You may want to check locally for a camera repair shop in your area, or, if you need assistance finding a shop, please let me know and I'll locate one for you.

Please provide a positive Rating so that I may be credited for my efforts.
If I can be of further assistance, please ask rather than leave a negative response.

Thank You

Rick

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Camera and Video Technician: Rick, Camera and Video Technician replied 7 months ago

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