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I am unable to download my pictures form my sony cyber shot…

Customer Question
I am unable to...

I am unable to download my pictures form my sony cyber shot camera .I have download information

Technician's Assistant: What Sony model do you have?

Sony cyber shot Dscw830

Technician's Assistant: What have you tried so far with your Sony?

Tried import onto my computer and the import message said that the camera is locked

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

Is there a manual for this camera non was included in the box when purchased?

Submitted: 7 months ago.Category: Camera and Video
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Answered in 7 hours by:
12/4/2017
Camera and Video Technician: Richard, Technician replied 7 months ago
Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 47,202
Experience: Extensive knowledge in a very wide range of subjects
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please what you are trying to download the pictures to?

Please let me know

Thank you

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