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I have a SONY digital DSC-WX350 camera that was dropped. The…

Customer Question
I have a SONY...

I have a SONY digital DSC-WX350 camera that was dropped. The memory card now does not click into the slot and stay there; It pops right back out. Even if I force it closed manually or by locking the lid, the camera still does not recognize the chip. Can this be fixed? Approximate cost? 1.***-***-****

Technician's Assistant: Did you download all the necessary software to connect your camera to your computer (e.g. Canon EOS Utility)? Is your software the latest version?

This is mechanical damage to the slot for the memory card. Will connecting to a computer somehow be able to fix this?

Technician's Assistant: If you are using a USB cable, are you using the one that came with your camera or an aftermarket one?

I have a SONY USB cable that came with the camera. But the camera cannot store pictures because of damage to the memory card slot.

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

I think you have pretty much all the info you need.

Submitted: 7 months ago.Category: Camera and Video
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12/2/2017
Camera and Video Technician: JustAnswer, Camera and Video Technician replied 7 months ago
JustAnswer
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Russell A.

Russell A.

Camera and Video Technician

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30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

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12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

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jdsvideo

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Louie

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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