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I cannot get my camera and iPhone to sync. I used to be able…

Customer Question
I cannot get my...

I cannot get my camera and iPhone to sync. I used to be able to but not cannot.

Technician's Assistant: Did you download all the necessary software to connect your camera to your computer (e.g. Canon EOS Utility)? Is your software the latest version?

No this is betwwen my camera and my iPhione.

Technician's Assistant: If you are using a USB cable, are you using the one that came with your camera or an aftermarket one?

You are not understanding

Submitted: 4 months ago.Category: Camera and Video
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Answered in 2 days by:
12/5/2017
Camera and Video Technician: Harry, Camera and Video Technician replied 4 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1,727
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Russell A.
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5,110
5,110 Satisfied Customers
Experience: 30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

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Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

5,110 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

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1,707 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

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Marcia

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jdsvideo

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twenty five years experience repairing video,specializing in camcorder and digital camera

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Louie

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25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Freddy M.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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