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I have a JVC Digital Video Camera GR-D33U. The unit does not…

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I have a JVC...

I have a JVC Digital Video Camera GR-D33U. The unit does not play a tape and is in the EQ3 Unit in Safeguard Mode and Eject and Reinsert Tape Mode. I have ejected the tape and the unit is still not working. How to do I play my tapes on this machine.

Technician's Assistant: How old is your GR-D33U?

I do not know. I purchased it used from a Pawn Shop and have had it for 4 years.

Technician's Assistant: What have you tried so far with your GR-D33U?

I have removed the electrical power and battery, waited 3 minutes, replace the battery in the machine, put in the tape and I still get the message that it is in safeguard mode.

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

I appreciate the help is fixing this problem. I like the video camera and I have many video tapes made on the video camera.

Submitted: 7 months ago.Category: Camera and Video
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Answered in 19 hours by:
11/30/2017
Camera and Video Technician: Roger, Camera and Video Technician replied 7 months ago
Roger
Roger, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,161
Experience: 12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.
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Hi, my name is ***** ***** it would be my pleasure to help with your issue today.
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Camera and Video Technician: Roger, Camera and Video Technician replied 7 months ago
The Safeguard mode on your unit is usually an indication that there is an issue with the tape drive running at the correct speed.
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Camera and Video Technician: Roger, Camera and Video Technician replied 7 months ago
There is lots of information at this link that I'm going to provide for you. There are lots of steps to try to get the error cleared.
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Camera and Video Technician: Roger, Camera and Video Technician replied 7 months ago
https://www.velocityreviews.com/threads/jvc-camcorder-errors-remove-and-reattach-battery-or-unit-in-safeguard-mode-or-e04.268614/
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Camera and Video Technician: Roger, Camera and Video Technician replied 7 months ago
Copy and paste that link to your browser. If none of those steps work for you, then the unit may have to be sent in for repair. Below is the link for JVC camcorder support. If you'd like to use a local repair facility please provide me with your ZIP code and I'll be glad to help you find one.
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Camera and Video Technician: Roger, Camera and Video Technician replied 7 months ago
http://www.jvcservice.com/Service/
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Camera and Video Technician: Roger, Camera and Video Technician replied 7 months ago
Hope this helps, please let me know if there's anything else I can do to assist you. Please don't forget to write my response when you are satisfied with the answer you received. Thanks and have a wonderful day!
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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