Camera and Video

Camera repair questions?

Ask an Expert,
Get an Answer ASAP!

I have an SX430 and have tried everything but can’t get the…

Customer Question
I have an SX430...

I have an SX430 and have tried everything but can’t get the geo tagging to work. Can upload no problems jpegs on the Ioad

Technician's Assistant: Did you download all the necessary software to connect your camera to your computer (e.g. Canon EOS Utility)? Is your software the latest version?

Just loaded what’s available on the Apple App Store which is the camera connect app

Technician's Assistant: If you are using a USB cable, are you using the one that came with your camera or an aftermarket one?

It’s connects wit the phone and I. can upload photos....it shows the satellite icon on the photos on the camera but it seems the geo tag is not uploading

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

That’s about it

Submitted: 4 months ago.Category: Camera and Video
Show More
Show Less
Ask Your Own Camera and Video Question
Answered in 4 hours by:
11/29/2017
Camera and Video Technician: Pete, Electronic Engineer replied 4 months ago
Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 19,704
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Camera and Video Question
Camera and Video Technician: Pete, Electronic Engineer replied 4 months ago

Is the GPS function turned on? Can you see the satellite icon on the display? Is it lit or blinking?

Press the <FUNC./SET> button, choose [GPS Settings] in the menu, and choose [GPS: On] if you do not see the satellite icon.

Let me know if that works?

Ask Your Own Camera and Video Question
Customer reply replied 4 months ago
Pete,
On the SX430 there is no on board GPS. Geotagging occurs through an iPad or iPhone so that through the canon camera connect app it is recording your location in real time. The time clock on the camera and the iPad align themselves so that at a particular time the iPad knows where you are and it aligns the location with the time you take a photo. Through the app I am able to send the geo tag to the camera so the jpeg is assigned a satellite icon on the jpeg which I can see on the camera which tells me the geo tag is successful. The problem arises when I upload the photo (that all have the the satellite icon) to the iPad, the photo uploads into Photos on the IPad but I am unable to see the photo in Places like all my other photos.
Camera and Video Technician: Pete, Electronic Engineer replied 4 months ago

Ok, I will open this question up to the other experts.

Ask Your Own Camera and Video Question
Customer reply replied 4 months ago
Pete.....haven’t heard from anyone yet?
Camera and Video Technician: Harry, Camera and Video Technician replied 4 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1,641
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Camera and Video Question
Customer reply replied 4 months ago
my problem has still not been resolved and geo tags are not uploading to the IPad.
Camera and Video Technician: Harry, Camera and Video Technician replied 4 months ago

You cannot view the geotagging on your iPad through Photos.

Ask Your Own Camera and Video Question
Was this answer helpful?
Ask Harry Your Own Question
Harry
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1,641
1,641 Satisfied Customers
Experience: IT at Justanswer

Harry is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

5,064 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

Camera and Video Technician

1,707 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

Camera and Video Technician

1,065 satisfied customers

NZCE Electronics and Computing

Marcia

Marcia

Professional Wedding Photographer

841 satisfied customers

20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

Camera and Video Technician

690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

Camera and Video Technician

542 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

533 satisfied customers

Years of experience

< Previous | Next >

Related Camera and Video Questions
Cannot seethe picture i want to take thru viewfinder or on
Cannot seethe picture i want to take thru viewfinder or on display. Picture wont take. It worked earlier today … read more
Pete
Pete
Electronic Engineer
19,704 satisfied customers
Message says memory is locked. how do i unlock it? canon
message says memory is locked. how do i unlock it? … read more
Rick
Rick
Owner/Lead Technician
Associate Degree
974 satisfied customers
Says error code 003. Software update could not be reached.
Says error code 003. Software update could not be reached. We live in the country. Could that be the issue? … read more
Harry
Harry
Camera and Video Technician
1,641 satisfied customers
My Canon PowerShot SX50 HS will not charge. I have charged
My Canon PowerShot SX50 HS will not charge. I have charged the battery and have connected the cord to an electrical out let, but it won't charge the camera either way. It has not been dropped or have … read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,064 satisfied customers
My XP90 just quit working. Bought new battery and still
My XP90 just quit working. Bought new battery and still would not turn on. I registered it when I bought it. … read more
Harry
Harry
Camera and Video Technician
1,641 satisfied customers
Using an iMac with "high serial I cannot import photos from
using an iMac with "high serial I cannot import photos from my EASYSHARE camera … read more
Harry
Harry
Camera and Video Technician
1,641 satisfied customers
It wants to update every minute and I just want to disable
it wants to update every minute and I just want to disable the camera function … read more
Harry
Harry
Camera and Video Technician
1,641 satisfied customers
I have a Nikon Coolfix S9900 camera, and out of the blue it
I have a Nikon Coolfix S9900 camera, and out of the blue it no longer functions. You turn it on and the lens comes out and the display looks normal, but it doesn't focus and everything is blurry. None… read more
Harry
Harry
Camera and Video Technician
1,641 satisfied customers
A large batch of pictures disappeared from my camera. (1300D
A large batch of pictures disappeared from my camera. (1300D ) can they be retreaved? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
I am not able to open my raw files using my Canon 5D 3 -- I
I am not able to open my raw files using my Canon 5D Mark 3 -- I am 84 and while I have Mar 2 and other full frame canons. I did not keep up with the upgrades for the photoshop programs. … read more
Harry
Harry
Camera and Video Technician
1,641 satisfied customers
I am unable to erase photos. When I push the erase button it
I am unable to erase photos. When I push the erase button it goes to cancel and then back and forth between the two … read more
Harry
Harry
Camera and Video Technician
1,641 satisfied customers
I am looking for the electronical manual for canon powershot
I am looking for the electronical manual for canon powershot sx420is. … read more
Neil
Neil
Camera and Video Technician
Associate Degree
1,065 satisfied customers
Will a Nikon pc lens work on a d300 in the manual mode, pc
Will a Nikon pc lens work on a d300 in the manual mode … read more
Rick
Rick
Owner/Lead Technician
Associate Degree
974 satisfied customers
Canon Power Shot camera. Lens will not retract. Get message
Canon Power Shot camera. Lens will not retract. Get message "Lens error. Will shut down automatically. Restart camera." Can you please give me some guidance to correct. Thanks! … read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,064 satisfied customers
Paper is stuck in canon. How do I release it. Pixma. I
I cannot pullthe paper out of the bottomer. It is now half torn off … read more
Harry
Harry
Camera and Video Technician
1,641 satisfied customers
I have a fujifilmn DPC256 and need a card reader to get the
i have a fujifilmn DPC256 and need a card reader to get the images off my olympus SP-500 UZ camera. where can i buy a card reader?? … read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,064 satisfied customers
I have a panasonic phone KX-TGA520. How can to get my
i have a panasonic phone KX-TGA520. How can to get my messages when I am not home … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a Sony digital video camera, DCR-TRV900. A very good
I have a Sony digital video camera, DCR-TRV900. A very good camera. What cable do I need to download video from camera to computer? Can you send me one? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x