Camera and Video

Camera repair questions?

Ask an Expert,
Get an Answer ASAP!

I have the canon 600 ex-rt and it's not firing. Not even…

Customer Question
I have the canon...

I have the canon 600 ex-rt and it's not firing. Not even when I press the test button on the back of flash. Is the bulb or a setting issue?

Technician's Assistant: What's the brand and model of your product?

Canon

Technician's Assistant: What have you tried so far?

I've tried it mounted on two different cameras and still nothing... I've tried getting it to fire by pushing the button one the back. I've replaced the batteries and still nothing... It fired earlier today and set of one of my strobes that has slave. Could that have effected somehow?

Technician's Assistant: Who makes your camera?

Canon

Technician's Assistant: What have you tried so far with your Canon?

I just told you

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

Thats it

Submitted: 7 months ago.Category: Camera and Video
Show More
Show Less
Ask Your Own Camera and Video Question
Customer reply replied 7 months ago
how long before I get someone to help?
Answered in 5 hours by:
11/29/2017
Camera and Video Technician: Pete, Electronic Engineer replied 7 months ago
Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 20,388
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Camera and Video Question
Camera and Video Technician: Pete, Electronic Engineer replied 7 months ago

Sorry for the delay.

How old is your Speedlight?

Ask Your Own Camera and Video Question
Customer reply replied 7 months ago
two years
Camera and Video Technician: Pete, Electronic Engineer replied 7 months ago

If it is not firing when you press the test button then it is a bulb or other internal fault.

Ask Your Own Camera and Video Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a camera and video technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 20,388
20,388 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

5,215 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

Camera and Video Technician

1,714 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

Camera and Video Technician

1,079 satisfied customers

NZCE Electronics and Computing

Marcia

Marcia

Professional Wedding Photographer

841 satisfied customers

20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

Camera and Video Technician

690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

Camera and Video Technician

546 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

536 satisfied customers

Years of experience

< Previous | Next >

Related Camera and Video Questions
My flash dropped and My Canon Speelite 600EX-RT will come on
My flash dropped and My Canon Speelite 600EX-RT will come on but flash will not fire. How do I determine if the bulb is bad. … read more
Harry
Harry
2,069 satisfied customers
Canon 60D - In P,S,A,M modes mirror locks up like in Bulb
Canon 60D - In P,S,A,M modes mirror locks up like in Bulb mod - but it is not in Bulb mode. Scene modes it works normally. What's up? … read more
Harry
Harry
2,069 satisfied customers
I'm using a pocket wizard plusx on my D800, and it's not
I'm using a pocket wizard plusx on my D800, and it's not firing when on the hot shoe. Channel is correct, and the PW works in test mode to fire the strobes OFF the camera... … read more
Harry
Harry
2,069 satisfied customers
Wow, that ws quick. I have Canon 580xl sppedlight that
wow, that ws quick. I have Canon 580xl sppedlight that doesn't reset with full capabilities as a slave. … read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
20,388 satisfied customers
CANOM 7D 11 TV I USE 1000 OF A SEC ACTION SHOTS OUT SIDE NO
CANOM 7D MARK 11 TV I USE 1000 OF A SEC FOR TAKEING ACTION SHOTS OUT SIDE NO FLASH WORKS GREAT BUT INSIDE WITH A FLASH ON THE CANOM IT DOES NOT WORK IF I USE A I GET MOVEMENT HOW DO I GET TV TO WORK W… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,215 satisfied customers
Im not a pro photogapher but shoot a lot of product pics for
I'm not a pro photogapher but shoot a lot of product pics for our bus. Hudson Valley Art, previously did shots outside, set up indoor studio to achieve consistant quality. I own a EOS RebelT1i, setup … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
MY CANON REBEL T 3 WILL NOT OPERATE ON THE SELF TIMER. IVE
MY CANON REBEL T 3 WILL NOT OPERATE ON THE SELF TIMER. I'VE TRIED EVERYTHING BUT THE FLASH AND SHUTTER WILL NOT OPERATE.??? ROBERT LA DOW… read more
Steve G.
Steve G.
Chief Engineer
4,563 satisfied customers
I have a Canon 1000d and a canon a canon 300d. I also have
I have a Canon 1000d and a canon a canon 300d. I also have one Speedlite 550 EX. This Speedlite works good with the canon 300d but don't work on the Canon 1000D. Is that normal. What go I have tp do t… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I have a canon 6d, a 580 ex canon flash and a nicna receiver/transmitt
I have a canon 6d, a 580 ex canon flash and a nicna receiver/transmitter. The flash fires, but I am not able to utilize the flash function setting from my menu screen on my camera. It says that the fl… read more
Roger
Roger
Camera and Video Technician
Vocational, Technical or Trade Scho
1,714 satisfied customers
I have a Canon EOS 60D and a Speedlite 600EX-RT. I removed
I have a Canon EOS 60D and a Speedlite 600EX-RT. I removed the speedlite from the 60D without first switching the Speedlite off. (the manual warns against this) Now the camera thinks the speedlite is … read more
hsroy79
hsroy79
Senior Camera Technician
Bachelor\u0027s Degree
56 satisfied customers
I have a canon 600 EX RT speedlite, and two 430 EX speedlites.
I have a canon 600 EX RT speedlite, and two 430 EX speedlites. what additional equipment do I need to use the 430's as radio slaves… read more
Roger
Roger
Camera and Video Technician
Vocational, Technical or Trade Scho
1,714 satisfied customers
My Speedlite 580 EX will not flash. It is charged but has quit
My Speedlite 580 EX will not flash. It is charged but has quit firing. Tried on camera and the test button. Everything else seems to work. Last time I used it was as a slave. It quit in the middle of … read more
Dr. Dan
Dr. Dan
Doctoral Degree
572 satisfied customers
Last week my tripod mounted D200 fell over, crashing first
Last week my tripod mounted D200 fell over, crashing first into the wall then striking the ground. I did not see it happen, but white scuff marks on the lens shroud and camera body indicate it a signi… read more
Roger
Roger
Camera and Video Technician
Vocational, Technical or Trade Scho
1,714 satisfied customers
I have a Powershot SX30 1S digital camera purchased December
I have a Powershot SX30 1S digital camera purchased December 08, 2010 at Staples, Camrose, Alberta. This morning I tried to transfer some small videos to the computer (Windows Live Photo Gallery) as w… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,215 satisfied customers
I have a flashgun for my Lumix FZ50 but I am also now buying
I have a flashgun for my Lumix FZ50 but I am also now buying a Canon EOS 550D. They have told me that I have to check with you about its compatability. I have only recently bought the flashgun and don… read more
Shinod
Shinod
Master\u0027s Degree
158 satisfied customers
I have a Canon 50D camera and a Canon Speedlite 580EX ll.
I have a Canon 50D camera and a Canon Speedlite 580EX ll. I would like to have the 580 work as a slave to the camera built in flash, is this possible? If it is possible please give me instruction how … read more
Marcia
Marcia
Professional Wedding Photographer
Professional Photographers of Ameri
841 satisfied customers
hi, i have an samsung pro815 that is attached to my strobe
hi, i have an samsung pro815 that is attached to my strobe lights using a sync lead from the hotshoe, but when i take a picture the lights do not fire, why is this?… read more
Marcia
Marcia
Professional Wedding Photographer
Professional Photographers of Ameri
841 satisfied customers
I own a PowerShot A630 Canon camera and the flash just stopped
I own a PowerShot A630 Canon camera and the flash just stopped working. I have new batteries and even a new memory card and it still refuses to flash. Is there something I may have done or is there pe… read more
jdsvideo
jdsvideo
Camera and Video Technician
Associate Degree
690 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x