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I have JVC Everio camcorder model GZ-HD5AA which will not…

Customer Question
I have JVC Everio...

I have JVC Everio camcorder model GZ-HD5AA which will not turn on. I'm not sure if it is the battery, the DC power adaptor or the camcorder itself which is the problem. How do I check this?

Technician's Assistant: Are there any flashing lights, symbols, or messages on your camera or display screen?

No nothing

Technician's Assistant: Have you tried removing and replacing the battery and/or SD card?

Yes to the battery. no to sd card. i will try now!

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

Still nothing. no nothing else

Submitted: 8 months ago.Category: Camera and Video
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Customer reply replied 8 months ago
I have just asked a question re my JVC camcorder model no GZ-HD5AA and felt I should add the following information.
If I remove and replace the battery and SD card the charge light starts flashing but stops shortly after.
Answered in 6 days by:
12/5/2017
Camera and Video Technician: Harry, Camera and Video Technician replied 8 months ago
Harry
Harry, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,832
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 8 months ago
Hi Harry
Due to the delay I made other arrangements to address my immediate need for a camera. The camera is still not working and I figured I will need try some trial and error actions. I felt I would need to get a new battery and/or AC adapter so have ordered a battery first to see if this helps. If not I intend to get a new adaptor. So unless you think you can add some other more likely solution to my questions I’m not sure I need another any more help.
Kind Regards
Peter
Camera and Video Technician: Harry, Camera and Video Technician replied 8 months ago

Thank you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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