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I keep getting "no images" when I try to download images.

Customer Question
I keep getting "no...

I keep getting "no images " when I try to download images

Technician's Assistant: Who makes your camera?

M888 I have the feeling that I do not turn the control switch to the right place

Technician's Assistant: What have you tried so far with your camera?

Meaning? on a firld attached to a tree in front of a feeder. First two times I used had great pictures

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

When I put my card in and do everything else I leave the camara quick start is tha correct ?

Submitted: 4 months ago.Category: Camera and Video
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Answered in 4 hours by:
11/28/2017
Camera and Video Technician: Russell H., Service Tech replied 4 months ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 12,268
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

If your camera is not being recognized as connected, by the computer you are connecting it to, then it is not that the mode switch is wrong - no particular mode switch setting is needed, though 'Review' or 'view pictures on camera' mode is more or less appropriate.

Rather, you may have a problem in the camera, or in the USB system:

Try a different USB port. They are supposed to all be alike, but sometime they aren't, and one may work where another does not. Also, mind that some (blue-centered) are different period. Black-centered USB ports are USB 2., usually, and the blue-centered are USB 3., and it can make a difference.

Try a different USB cable. They are the part that almost the most often, goes bad - especially if used often before, over a year old, or often coiled up and uncoiled again (which places repetitive strain on the wires inside the cable, somewhat invisibly from the outside.)

Unplug all other devices (that can be spared - excepting USB keyboard or USB mouse if any) - on any and all USB ports.

Do not use a USB hub.

Let me know how that goes. I may have more to suggest.

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Satisfied Customers: 12,268
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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