Camera and Video

Camera repair questions?

Ask an Expert,
Get an Answer ASAP!

My windows 10 computer quit recognizing my Canon MX 922

Customer Question
My windows 10 computer...

My windows 10 computer quit recognizing my Canon MX 922 printer. It is set up to function wireless. The printer does work with my Mac.

Technician's Assistant: What Canon model do you have?

MX922

Technician's Assistant: How long has this been going on with your Canon printer?

A long time as per my wife.

Technician's Assistant: When did you last update the Operating System (OS) on your model

Never

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No thank you.

Submitted: 7 months ago.Category: Camera and Video
Show More
Show Less
Ask Your Own Camera and Video Question
Answered in 3 minutes by:
11/28/2017
Camera and Video Technician: AnswersByEric, Camera and Video Technician replied 7 months ago
AnswersByEric
AnswersByEric, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5,186
Experience: I have over 10 years of electronics support and software development.
Verified

Hi! I'm Eric and I will be the expert assisting you today. I'll do all I can to provide you with excellent, 5-Star service. While I take a moment to read over your question, please read the following:

  • Offers you see for Remote Assistance or Phone Calls are not me recommending them, it is this website. I am more than happy to accept your request for one, but you don't have to.
  • Please keep this browser open. If you close it, open your email to find links back to this question.
  • I will keep helping you until you're satisfied, please ask as many follow up questions as you need by replying below.
Ask Your Own Camera and Video Question
Camera and Video Technician: AnswersByEric, Camera and Video Technician replied 7 months ago

Would you mind if we began a secure remote assistance session? By doing that, I am able to connect with you and work on resolving the issue personally. This can save a lot of time and headache, especially if you are not fluent with technical terms or computer/software repairs.

The secure remote session is 100% guaranteed. We can begin the session now, at a time of your choosing, or you can reply and tell me you would rather just get instructions from me here.

Ask Your Own Camera and Video Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a camera and video technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell A. Your Own Question
Russell A.
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5,247
5,247 Satisfied Customers
Experience: 30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Russell A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

5,247 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

Camera and Video Technician

1,714 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

Camera and Video Technician

1,079 satisfied customers

NZCE Electronics and Computing

Marcia

Marcia

Professional Wedding Photographer

841 satisfied customers

20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

Camera and Video Technician

690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

Camera and Video Technician

546 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

536 satisfied customers

Years of experience

< Previous | Next >

Related Camera and Video Questions
I have windows 10 and I can't use my Canon Maxify MB2020
I have windows 10 and I can't use my Canon Maxify MB2020 now … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I have a TS6000 series Canon Printer and for some reason I
I have a TS6000 series Canon Printer and for some reason I seem to have lost my Printer Driver. How can I restore that? … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
The code is B200. CANNON PRINTER, THE SUPPORT CODE IS B200.
the code is B200 JA: Who makes your camera? Customer: CANNON PRINTER, THE SUPPORT CODE IS B200 JA: What Canon model do you have? Customer: MX922 JA: How long has this been going on with your Canon pri… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I need to know how to see the access Manuel and check the
I need to know how to see the access Manuel and check the settings. My cannon printer is a MX922 … read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
59 satisfied customers
I HAVE A cANON mx-922 PRINTGER. iT IS CONNECTED TO TGHIS
i HAVE A cANON mx-922 PRINTGER. iT IS CONNECTED TO TGHIS COMPUTER. but THE SCAN FUNCTION IS not WORKING. ANT TO DO SANS INTO my scans FILE IN wORD 10 dOCUMENTS. hELP, PLEASE … read more
Harry
Harry
2,035 satisfied customers
I had to reset my pc and now I have lost my printer. it is
Hi Russell, I had to reset my pc and now I have lost my printer. it is an mx890 and I do not have the disk. how do I load the drivers for this printer. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I am receiving Printing error 200. Don't have a manual and
I am receiving Printing error B 200. Don't have a manual and don't know where to get one. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I have a Canon TS5060 It scans copies and prints and is
I have a Canon TS5060 It scans copies and prints and is wireless and don't know how to connect it to print from my computer … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have a Canon MX-470 printer and WiFi. My wife has a small
Hi Russell, My name is ***** ***** I have a Canon MX-470 printer and WiFi. My wife has a small Samsung laptop with Chrome OS-2 and no disk. reader. Her laptop is connected to the WiFi. How can I get h… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a printer question, Canon Pixma ts8050 - recently
I do not manege to get the prin settings on the PC to align with the settings on the printer - in this instance paper size … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
Re: Canon Pixma MX 922. We are unable to scan a document. We
Re: Canon Pixma MX 922. We are unable to scan a document. We keep getting an 'internal error' message. The unit is able to print and copy. Please help. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
SX720 HS will not connect to computer wireless. Not a
Not a printer. SX720 HS camera purchased 7 July 2017 … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I need help with my printer. It's not recognizing paper.
i need help with my printer. It's not recognizing paper. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
561 satisfied customers
My problem is with a printer, Canon Pixma mx 492, i am using
i am using the printer for the first time. it says printer is performing another function … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
It is a Canon Camera PC 1256 and the computer wont recognize
It is a Canon Camera PC 1256 and the computer wont recognize that I have a camera . I have windows 10 . the computer is not a year old - Samsung i have the camera and computer connected by a cord … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a canon powershot sx110is. I have had this camera
I have a canon powershot sx110is. I have had this camera for a long time and have never had problems with my pc recognizing it until today.I do not have the install disc. How can I get my pc to see it… read more
Freddy M.
Freddy M.
Camera Video Tech
Vocational, Technical or Trade Scho
536 satisfied customers
I am trying to download the disk for my canon dc330 into my
I am trying to download the disk for my canon dc330 into my mac. The pictures down load but it keeps saying that the disk is empty. Whether it is in the camera or in the drive, but i can view them on … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Hello, I have a PowerShot S200 and have never had a problem
Hello, I have a PowerShot S200 and have never had a problem downloading pics onto my desktop until I got a new printer - an HP Officejet J4550 All-in-One. Now my computer won't read the camera chip an… read more
Russell A.
Russell A.
Camera and Video Technician
5,247 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x