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Images not transferring to Imac fromd 3200. Sierra ver

Customer Question
Images not transferring to...

Images not transferring to Imac fromd 3200

Technician's Assistant: What Operating System (OS) are you running on your iMac?

Sierra ver 10.12.6

Technician's Assistant: How long has this been going on with your iMac? What have you tried so far?

Several months. Been just tasking the sd card out and putting it in the mac but trying to not have to do that.

Submitted: 7 months ago.Category: Camera and Video
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Answered in 2 days by:
11/30/2017
Camera and Video Technician: Richard, Technician replied 7 months ago
Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 47,232
Experience: Extensive knowledge in a very wide range of subjects
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please from which device you are trying to transfer the photos from?

Please let me know

Thank you

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Customer reply replied 7 months ago
Nikon D3200
Camera and Video Technician: Richard, Technician replied 7 months ago

Shut down your Mac.

Find Command (⌘), Option, P, and R on your keyboard.

Turn on your Mac.

Press and hold the Command-Option-P-R keys immediately after you hear the startup sound.

Hold these keys until the computer restarts and you hear the startup sound for a second time.

Release the keys.

Then tell me if the camera is then detected please

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Customer reply replied 7 months ago
Still not coming up in finder.
Camera and Video Technician: Richard, Technician replied 7 months ago

Can you remove the battery please then hold the shutter button down for 60 seconds then release.

Wait 5 minutes, put the battery back in and try it on.

Tell me please if it now shows in finder please

Thank you

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