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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5315
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have an MX926 Canon printer which has suddenly come up

Customer Question

I have an MX926 Canon printer which has suddenly come up with the error code 1403. I must admit my ink was very low so I have changed all of them and it still comes up.
JA: Is your Canon printer displaying the error on all print jobs, even after you restart it?
Customer: I turned it off and then turning it back on and it is still displaying the error.
JA: When did you last update the printer driver software?
Customer: A few weeks ago. I can't even get into the Menu.
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: No I don't think so.
Submitted: 11 months ago.
Category: Camera and Video
Expert:  Josh replied 11 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 11 months ago.

With the printer powered on, remove the power cord from the back.

Wait 2 minutes

Plug back in the power cord and power it on

Do you still have the error?

Customer: replied 11 months ago.
It's still coming up with the error message after disconnecting the power cord.
Customer: replied 11 months ago.
I'm sorry Ive already paid $5 - will just have to try and fix myself.
Expert:  Josh replied 11 months ago.

Okay, thank you.