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I have an MX926 Canon printer which has suddenly come up…

Customer Question
I have an MX926...

I have an MX926 Canon printer which has suddenly come up with the error code 1403. I must admit my ink was very low so I have changed all of them and it still comes up.

Technician's Assistant: Is your Canon printer displaying the error on all print jobs, even after you restart it?

I turned it off and then turning it back on and it is still displaying the error.

Technician's Assistant: When did you last update the printer driver software?

A few weeks ago. I can't even get into the Menu.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No I don't think so.

Submitted: 7 months ago.Category: Camera and Video
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Answered in 1 minute by:
11/27/2017
Camera and Video Technician: Josh, Technician replied 7 months ago
Josh
Josh, Technician
Category: Camera and Video
Satisfied Customers: 21,952
Experience: 10+ years
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Camera and Video Technician: Josh, Technician replied 7 months ago

With the printer powered on, remove the power cord from the back.

Wait 2 minutes

Plug back in the power cord and power it on

Do you still have the error?

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Customer reply replied 7 months ago
It's still coming up with the error message after disconnecting the power cord.
Customer reply replied 7 months ago
I'm sorry Ive already paid $5 - will just have to try and fix myself.
Camera and Video Technician: Josh, Technician replied 7 months ago

Okay, thank you.

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