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I have a D55IR-P and had it about 10 yards or less from a…

Customer Question
I have a D55IR-P...

I have a D55IR-P and had it about 10 yards or less from a corn pile and have only like three photos, after four bags of corn and killing 5 deer eating the corn (no photos of the deer while eating-the ones I have killed). I have tried to install Plot Stalker Software because I changed the settings to hybrid to see if that helps, I have a few MLT files, but cannot get the Plot Stalker Software to install and work.. It says it installs but then says it cannot open setup.lst when I try to run the software? Windows 10/Dell Latitude E6410

Technician's Assistant: When could you last open your photos?

It gives a message "Component COMDLGS2.OCX is missing or one of its dependencies are missing or invalid?? Didn't have any photos over the last three days even though 3/4 of a bag of corn has been eaten

Technician's Assistant: Did you recently update your software or version of Windows?

This is the first time that I can recall using this camera. I bought it last year but didn't use it

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No.. At least not before trying to install the Plot Stalker Software

Submitted: 7 months ago.Category: Camera and Video
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Answered in 6 hours by:
11/24/2017
Camera and Video Technician: Pete, Electronic Engineer replied 7 months ago
Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 20,365
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Camera and Video Technician: Pete, Electronic Engineer replied 7 months ago

Approximately how old is the camera?

Have you tried cleaning the IR sensor cover?

Let me know what settings you are using - delay, capture mode, etc...

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Customer reply replied 7 months ago
New camera (purchased last year but not used).
Yes, cleaned it.
I have seen IR flash standing in front of it and still had no photo on Card. I changed from capture to hybrid mode and got lots of photos on PLOT section no photos of trail cam. No night photos at all.
Camera and Video Technician: Pete, Electronic Engineer replied 7 months ago

Let me know what settings you are using - delay, capture mode, etc...

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