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I am using an Olympus E-PM1 that I bought used. When I

Customer Question
I am using an...

I am using an Olympus E-PM1 that I bought used. When I depress the shutter button I cancer the shutter click but there is no picture and the camera powers down in 10 seconds.

Technician's Assistant: Are you experiencing the same issue in different shooting modes, or just one?

All picture modes but not in video

Technician's Assistant: Has there been any damage to your camera recently (e.g. from dropping it or getting it wet)?

Not to my knowledge. I just bought it on eBay and this is my first attempt at using it. I contacted the seller a couple of hours ago but have not had any feedback yet. It is Thanksgiving however.

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

Not really.

Submitted: 7 months ago.Category: Camera and Video
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Answered in 1 minute by:
11/23/2017
Camera and Video Technician: Russell H., Service Tech replied 7 months ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 12,778
Experience: 8+ years of professional experience
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Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
Is the battery used, old, or new?

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Customer reply replied 7 months ago
Used
Customer reply replied 7 months ago
but fully charged
Customer reply replied 7 months ago
Hello?
Customer reply replied 7 months ago
A response would be appreciated
Camera and Video Technician: Russell H., Service Tech replied 7 months ago

I advise you to replace the battery/batteries, first of all, with new. Esp. if the battery/batteries are over 1 1/3 years old.

Rechargeable batteries do get weaker with time, and eventually fail to deliver enough power to start up a device like a digital camera; they then need replacing.

The replacement battery needs to be charged up for 6+ hours before its first use, owing to its having been on a shelf for a considerable time.

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Customer reply replied 7 months ago
I can record a video and the battery is fully charged
Customer reply replied 7 months ago
This has been a waste of time.
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