Camera and Video

Camera repair questions?

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a panasonic HX-DC2 dual camera which I obtained by a…

I have a panasonic...

I have a panasonic HX-DC2 dual camera which I obtained by a bonus point system by registering all shopping items every week over a period of time.

Technician's Assistant: How old is your HX-DC2?

About 3 years old , it has never worked since day one. Everything works as it should but it won't start

Show More
Show Less
Ask Your Own Camera and Video Question
Answered in 9 hours by:
11/23/2017
Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 20,365
Experience: Over 16 years of experience installing and repairing electronics.
Verified
Hello,
If you have had the camera for 3 years then unfortunately is too late now to return it, as any repair would be chargeable. Are you still looking to get it repaired?
Ask Your Own Camera and Video Question
Customer reply replied 7 months ago
I just want to know why nothing comes up on the screen , it records, it takes still pictures .

Either the display cable is loose inside the camera, or the display is faulty.

A local electronics repair technician could open the camera and check the cable for you.

--------------------
Your satisfaction is my priority; I hope I have earned 5 stars today!
Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)
You can always reply back after rating me if you need any further assistance at all.
Pete.
--------------------

Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 20,365
Experience: Over 16 years of experience installing and repairing electronics.
Verified
Pete and 87 other Camera and Video Specialists are ready to help you
Ask your own question now
Customer reply replied 7 months ago
DO I HAVE TO PAY ANYMORE MONEY?

No, we are all done, unless there is anything else I can help you with?

Have a good day,

Pete.

Ask Your Own Camera and Video Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a camera and video technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 20,365
20,365 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

5,215 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

Camera and Video Technician

1,714 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

Camera and Video Technician

1,079 satisfied customers

NZCE Electronics and Computing

Marcia

Marcia

Professional Wedding Photographer

841 satisfied customers

20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

Camera and Video Technician

690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

Camera and Video Technician

546 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

536 satisfied customers

Years of experience

< Previous | Next >

Related Camera and Video Questions
Morning, I have a Canon PC2275, digital camera that I bought
Morning , I have a Canon PC2275, digital camera that I bought from Future Shop about 8-9 months ago. since the first day that i bought it, I would take 2 photos and the camera goes into out of focus. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have 3 current issues with my SX-30 IS. The flip out view
I have 3 current issues with my SX-30 IS. The flip out view screen has never worked. Is there a setting that activates it? My zoom lens often won't lock in. Why? My videos are now grainy and don't hav… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I have a 300mm f4 Nikon AF-S lens that auto focuses fine on
I have a 300mm f4 Nikon AF-S lens that auto focuses fine on my D300 and my D810 but when attached to my D750 the auto focus won't work. The D750 auto focuses fine with my other lenses. Is the focusing… read more
Rick
Rick
Owner/Lead Technician
Associate Degree
974 satisfied customers
I have a promaster fl90. The zoom feature on the flash seems
I have a promaster fl90. The zoom feature on the flash seems to have stopped working. I have it in the 90 degree position. It worked last week and has stopped this week.… read more
Rick
Rick
Owner/Lead Technician
Associate Degree
974 satisfied customers
My panasonic NV-GS250 will not focus and keeps telling me to
My panasonic NV-GS250 will not focus and keeps telling me to press the reset button. What now?… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I have a panasonic AG-450. it all seems in working order except
i have a panasonic AG-450. it all seems in working order except for the viewfinder which, once the camera is turned on and everything, just shows a blank screen.… read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
20,365 satisfied customers
I have a Panasonic Lumix DMC-ZS10. The camera works, but I can't use any buttons
Hi, I have a Panasonic Lumix DMC-ZS10. The camera works, but I can't use any buttons except the camera button. In playback mode , none of the buttons are responsive. I removed the back panel and check… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,215 satisfied customers
nikon fm10 35mm slr camera, cannot advance film when loaded.
nikon fm10 35mm slr camera, cannot advance film when loaded. I can take 2 or 3 photos but it jams after that.… read more
Rick
Rick
Owner/Lead Technician
Associate Degree
974 satisfied customers
I have a Canon ELPH 100 300 HS PowerShot SD3. When I turn
I have a Canon ELPH 100 300 HS PowerShot SD3. When I turn it on I don't get any picture in the display - it's just black - as if the lens isn't open. All of the functions are showing, across the top l… read more
Roger
Roger
Camera and Video Technician
Vocational, Technical or Trade Scho
1,714 satisfied customers
After I turn on my Lumix DCM-T54 none of the command buttons
After I turn on my Lumix DCM-T54 none of the command buttons will work. It will take a photo but that is it. What can I do to correct this?… read more
Roger
Roger
Camera and Video Technician
Vocational, Technical or Trade Scho
1,714 satisfied customers
I have a canon 40D SLR which I have owned from new for 3 years Last
I have a canon 40D SLR which I have owned from new for 3 years Last week I used the canon 430EX11 external flash to take some shots. Since removing it, I am unable to get the pop up flash to pop up. I… read more
Rick
Rick
Owner/Lead Technician
Associate Degree
974 satisfied customers
I have been taken photos for over 40 years. Years ago I carried
I have been taken photos for over 40 years. Years ago I carried 2 SLR bodies with interchangeable lens. i am now using a Lumix point & shoot digital camera. Photos are very good. I missed a view finde… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,215 satisfied customers
I have Nikon Coolpix S630, Windows XP, Picasa 3 and just got
I have Nikon Coolpix S630, Windows XP, Picasa 3 and just got Driver Manager download and repair. THe pc still does not recognize the Nikon Coolpix. (It used too...and "suddenly" stopped "seeing the ca… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,215 satisfied customers
My Olympus X-925 camera wont open. The battery is fully charged,
My Olympus X-925 camera won't open. The battery is fully charged, it tries to open and then just beeps... please help! Thank you.… read more
satrujit
satrujit
153 satisfied customers
I have a new Panasonic Lumix DMC-FS9 digital camera - weve
I have a new Panasonic Lumix DMC-FS9 digital camera - we've loaded the programme from cd and connected the camera which says its 'connecting to pc'- but nothing happens! Have tried this a couple of ti… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
I have a sony handycam hdr-sr11 I need to movie the vido onto
I have a sony handycam hdr-sr11 I need to movie the vido onto my PC whenever I plug in the cable into my PC and tun onthe the camera, the camera screen jumps to the USB connect screen, the computer ne… read more
hsroy79
hsroy79
Senior Camera Technician
Bachelor\u0027s Degree
56 satisfied customers
I have a Canon SLR 300D digital camera. My new computer
I have a Canon SLR 300D digital camera. My new computer Acer, will not down load from it as the software is too old. How can I obtain up to date software for this camera.? Many thanks .....Sue… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
Hi, my Fuji j30 camara, I bought 3 weeks ago, show zoom error
Hi, my Fuji j30 camara, I bought 3 weeks ago, show "zoom error" when I turn the camera on. Why? Yiyan… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,215 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x