Camera and Video

Camera repair questions?

Ask an Expert,
Get an Answer ASAP!

I have a Sony DSC-HX 90 V I have purchased it as a gift for…

Customer Question
I have a Sony...

I have a Sony DSC-HX 90 V I have purchased it as a gift for my daughter. When I turn it on I don't see an image of what is to be photographed I see only a bunch of data about f-stop and shutter speed etc. I need that to go away

Technician's Assistant: What's the make/model of your device? How old is it?

It's new at DSC-HX 90 V

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I have been playing with it in order to introduce it to my daughter I've made some settings for instance she likes to suit small pictures not large ones but now I can't get an image I can take pictures and I can use the viewfinder but I can't get the picture to show up before I take it in the viewfinder in the in the display on the back

Submitted: 7 months ago.Category: Camera and Video
Show More
Show Less
Ask Your Own Camera and Video Question
Answered in 4 hours by:
11/23/2017
Camera and Video Technician: Russell H., Service Tech replied 7 months ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 12,756
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

I suggest that it might need a factory settings reset. That might well clear the decks on settings and screens and statuses, and give you the results you need.

A factory settings reset on this model of camera is done as follows:

- if it has a RESET button on it (probably inside a hole labeled 'reset') then you get a sharp enough object to insert in the hole, hold down the button inside it for 2 or 3 seconds continuously.

- If there is no RESET button, Reply To Expert, let me know, and I will advise you further (in the rather difficult-to-look-up specifics of your camera model's menu system, where the other types of reset are 'hidden'.)

Ask Your Own Camera and Video Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a camera and video technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 12,756
12,756 Satisfied Customers
Experience: 8+ years of professional experience

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

5,215 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

Camera and Video Technician

1,714 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

Camera and Video Technician

1,079 satisfied customers

NZCE Electronics and Computing

Marcia

Marcia

Professional Wedding Photographer

841 satisfied customers

20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

Camera and Video Technician

690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

Camera and Video Technician

546 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

536 satisfied customers

Years of experience

< Previous | Next >

Related Camera and Video Questions
Shutter speed, aperture, ISO: What is the easy, to-the-point
Shutter speed, aperture, ISO: What is the easy, to-the-point formula to understand their relationship and how to use it? Thanks.… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I need to photograph my son's marching band performance at
I need to photograph my son's marching band performance at night with stadium lighting. What settings do you recommend I use for my Nikon D5200?… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,215 satisfied customers
For sunset pictures.? They tend to be washed out rather than
for sunset pictures.? They tend to be washed out rather than the vibrant reds I see. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a nikon d7000 and using a nikkor 70-200 lens. What
I have a nikon d7000 and using a nikkor 70-200 lens. What is the best setting for indoor high school basektball games. Aperature or Shutter? I've been using shutter, but my pics are still blurry… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
My daughter has a a Nikon Coolpix S6800. SHe says it works
My daughter has a a Nikon Coolpix S6800. SHe says it works too slowly. How can she speed it up? Is it possible?… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,215 satisfied customers
Hello, just purchased a Canon EF 70-300mm f/4-5.6 IS USM Telephoto
Hello, just purchased a Canon EF 70-300mm f/4-5.6 IS USM Telephoto Zoom Lens for my EOS 7D Camera. I love the camera! My question is about understanding the Focal Length comparison for taking amateur … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Just got the l830! Takes great pics, but I cant seem to figure
Just got the l830! Takes great pics, but I can't seem to figure out the sports scene. I focus on the target by holding the shutter button half way down and once I get the green square, I hold shutter … read more
Steve
Steve
Chief Engineer
9 satisfied customers
I am a street photographer who purchased a Nikon V1 for its
I am a street photographer who purchased a Nikon V1 for it's silent shooting electronic shutter. However, I am very frustrated as I cannot view the newest image taken without first turning the camera … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have a Sony A77 SLR, the viewfinder brightness in low light
I have a Sony A77 SLR, the viewfinder brightness in low light conditions is not working properly. I have used the camera for the last year in my studio, have always been able to view subject through v… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I have a Sony Cyber-Shot DSC-HX1 camera that I LOVE. However,
I have a Sony Cyber-Shot DSC-HX1 camera that I LOVE. However, this summer on a trip in Russia, both the viewfinder and the LCD screen FAILED TO FOCUS when I pressed the shutter button half-way down as… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I really need help programming my sx30is for fast moving objects
I really need help programming my sx30is for fast moving objects with out being blurry (ie. My kids are at horse meet gaming, running fast) everything I try has been unsuccessful AMD images are blurry… read more
JackE
JackE
Owner
Associate of Arts in Photography
582 satisfied customers
can I set the Sony Cybershot DSC-HX-1 to take pictures at 50mm
can I set the Sony Cybershot DSC-HX-1 to take pictures at 50mm zoom? This is specifically for taking pictures for councils… read more
Neil
Neil
Camera and Video Technician
Associate Degree
1,079 satisfied customers
I have a D60 with af-s nikkor 18-35mm 1:3.5-5.6G lense. I
I have a D60 with af-s nikkor 18-35mm 1:3.5-5.6G lense. I tried to take a photo of object in the sky last night with camera set on M and "bulb". It would not take the shot, just said "subject to dark"… read more
JackE
JackE
Owner
Associate of Arts in Photography
582 satisfied customers
Ive used your service for TV repair ... very satisfied. Daughter
I've used your service for TV repair ... very satisfied. Daughter has an Olympus E-520 ... about 18 months old. Recently she started having focus problems when using the viewfinder to take photos. If … read more
JackE
JackE
Owner
Associate of Arts in Photography
582 satisfied customers
My wife has a Nikon D300 that is not working properly. She
My wife has a Nikon D300 that is not working properly. She says the shutter is working but the mirror is sticking and she only gets 2 or 3 out of 10 shots. The rest are just white. Does this sound rig… read more
pdhar2011
pdhar2011
2 satisfied customers
Just received a Sony Cyber-shot for Christmas. How do you
Just received a Sony Cyber-shot for Christmas. How do you frame a shot without the viewfinder? I don't like the random pointing camera at shot and hoping it picks up what I wanted. Please help?… read more
Neil
Neil
Camera and Video Technician
Associate Degree
1,079 satisfied customers
I have a Canon 50D camera.I bought a Nissin Di866 flashgun
I have a Canon 50D camera.I bought a Nissin Di866 flashgun but i cannot get the flash and shutter to sync properly. Is there something i have'nt done, i assumed they were compatible and no adjustments… read more
Shinod
Shinod
Master\u0027s Degree
158 satisfied customers
I have a Canon EOS Rebel xs.My camera was a recent gift.
I have a Canon EOS Rebel xs. My camera was a recent gift. I took it to a volleyball game and and set the ISO on 1600 and was using the TV setting for action. My shutter speed was 1/4000. (suggestions … read more
Brian- A/v guy
Brian- A/v guy
Executive Engineer
4 years + 3.5 additional
509 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x