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I have a Cannon Power Shot SX60 HS with a focus problem.

Customer Question
I have a Cannon...

I have a Cannon Power Shot SX60 HS with a focus problem

Technician's Assistant: What camera mode are you shooting in? Does your camera focus better in some modes than in others?

When I am shooting on Optical and Digital zoom the focus is not good, Macro is fine

Technician's Assistant: Is your camera's lens clear of any dirt, scratches, or smudges?

Yes it is clean. The "sheath" that covers the zoom lens is loose and can be pulled off.

Submitted: 7 months ago.Category: Camera and Video
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Answered in 5 hours by:
11/22/2017
Camera and Video Technician: Pete, Electronic Engineer replied 7 months ago
Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 20,333
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Camera and Video Technician: Pete, Electronic Engineer replied 7 months ago

Try resetting the camera to its default factory settings. Look for the Tools icon in the menu to reset the camera.

Let me know if that works?

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