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I have a Canon Rebel XT. The auto focus is inoperable. Is it

Customer Question
I have a Canon Rebel...
I have a Canon Rebel XT. The auto focus is inoperable. Is it worth sending it to Canon for repair?
JA: What's the make/model of your camera? How old is it?
Customer: Canon Rebel XT. Probable 6-8 years old
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Nothing out of the ordinary. I just tried to focus without success. I don't know what troubleshooting I should try
JA: Anything else you want the Camera Expert to know before I connect you?
Customer: otherwise camera is ok
Submitted: 21 days ago.Category: Camera and Video
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Answered in 25 minutes by:
11/21/2017
Camera and Video Technician: Russell H., Service Tech replied 21 days ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 11,523
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
At that age, 6 to 8 years old, the question is a good one to ask.

If the autofocus is the only problem, degradation in function, etc., that the camera has, it might be worth the trouble and time and expense of sending it to Canon, yes.

But, since that is a removable-lens type, you might want to try

A. a different lens

B. remove the lens you have, and with a clean dry soft cloth, gently wipe the metal electronic contacts on the lens mount, both on the camera body and on the lens.

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Camera and Video Technician: Russell H., Service Tech replied 20 days ago

Since I have not heard back from you, I am assuming that my answer was helpful and provided what you needed to help toward a solution.

If I have indeed answered your question, please rate my answer, using the five-star interface on your JustAnswer page. - A five-star rating would be appreciated. Thank you.

(If this didn't answer your question, if you need more info, or have any comments, use Reply To Expert to respond, and I will help you further to a solution.)

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Russell H.
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 11,523
11,523 Satisfied Customers
Experience: 8+ years of professional experience

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