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I have a DSC-W800. charger will not recharge, can't get into…

Customer Question
I have a DSC-W800. charger...
I have a DSC-W800. charger will not recharge , can't get into the menu to use any of the setting
Can't download pictures to try and print them. I have use the camera for taking pictures ,developing, sending them on. can't recharge
I think it need a check up / Can you do it and give me a estimate of cost. The camera is about 2 ys. old.
Thank you,
Sister Mary Alter
Submitted: 8 months ago.Category: Camera and Video
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Answered in 4 hours by:
11/21/2017
Camera and Video Technician: Pete, Electronic Engineer replied 8 months ago
Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 20,353
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Camera and Video Technician: Pete, Electronic Engineer replied 8 months ago

If the CHARGE lamp flashes or does not light, the terminal may be dirty or there may be a problem with the battery.
Wipe the battery terminals with a dry cloth, then try charging the battery again.

If the CHARGE lamp does not flash or light, then try using a replacement charger.

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Customer reply replied 7 months ago
I called about20 to 1/2 minutes ago I was told you were calling me back. I am stll waiting for the call back.
Customer reply replied 7 months ago
Let see what you have to say
Customer reply replied 7 months ago
recharged light won't light up did what you suggested still can't get menu to open and work, can't download pictures or print then. could do all of this before.. I think you should take camera in and look at camer
Customer reply replied 7 months ago
all of this is this from Mon. request . Sister Mary Alteri AM GOING TO BED YOU CAN CALL AFTER 10am. ny TIME
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