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I have a Coolpix S3700 that the shutter has quit working on.

Customer Question
I have a Coolpix...

I have a Coolpix S3700 that the shutter has quit working on. Is there someplace I can get it repaired?

Technician's Assistant: What's the make/model of your device? How old is it?

It is a Coolpix s3700 compact digital camera. It is probably 4-5 years old.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I haven't tried anything. I have no idea what to do.

Submitted: 8 months ago.Category: Camera and Video
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Answered in 1 day by:
11/19/2017
Camera and Video Technician: Louie, Camera and Video Technician replied 8 months ago
Louie
Louie, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 13,430
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially and to avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted other than / to address the above.

This is an independent site and members of this online community provide information, repair tips, technical assistance as a form of paid Q & A service.

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Camera and Video Technician: Louie, Camera and Video Technician replied 8 months ago

Still, the described symptom almost always points to an internal hardware issue. Are you then considering a DIY (do-it-yourself) repair approach? If yes, please click HERE for the exploded parts diagram. Of particular interest would be the rear cover # 5.

A friendly reminder: The flash operates on high voltage stored in the main capacitor. It is therefore LIVE! Please exercise due care and caution.

Alternatively, consider to consult with and/or seek the services of an authorized Service Center. Please click HERE.

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Customer reply replied 8 months ago
I don't want to tackle taking the camera apart myself. my eyesight is not good. Thank you for your response. I understood one question was free but I am being billed for 24.95. Please remove the charge from my billing.
Camera and Video Technician: Louie, Camera and Video Technician replied 8 months ago

Done; "...remove the charge..." relayed to Customer Support.
Please do not post a reply so as not to re-open the question thread

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