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I have an Olympus DS-7000. 2-3 years old. Recently, won't

Customer Question
I have an Olympus DS-7000...
I have an Olympus DS-7000. 2-3 years old. Recently, won't hold charge. Looses charge in about 1-2 days with minimum to moderate use. . Bought new battery and still won't hold charge. Simple fix or do I need a new one?
JA: What's the make/model of your camera? How old is it?
Customer: Sorry, it is an Olympus DS-7000 voice recorder
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Bought new battery, but no improvement. Voice recorder still looses charge with minimal use.
JA: Anything else you want the Camera Expert to know before I connect you?
Customer: It is not a camera. It is an Olympus DS-7000 voice recorder
Submitted: 25 days ago.Category: Camera and Video
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Answered in 33 minutes by:
11/16/2017
Camera and Video Technician: Russell H., Service Tech replied 25 days ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 11,518
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
The voice recorder may be shorted inside... esp. if any overheating can be detected by touching it.

But this does sound like a case for either repairs or replacement.

(How many years or months have you had the voice recorder in question?)

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Customer reply replied 25 days ago
I think 2-3 years
Camera and Video Technician: Russell H., Service Tech replied 25 days ago

Then it is out of warranty, I'm sorry to say, and repairs would be at your expense.

(I regret that I am not able to offer Live Phone Call service at this time; However, your request is still open to other Experts in this category, and one of them may pick up on it at any time.)

You might try, once, cleaning the terminals in the battery compartment, after removing the batteries, first by rubbing off with a fresh pencil eraser, then by wiping the terminals off with cotton swabs moistened in rubbing alcohol, then letting them dry off for 5+ minutes with the battery compartment door open, then try the voice recorder again.

Also try leaving the new battery (if rechargeable) on the charger for 6 hours straight, just once, before trying it again.

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Camera and Video Technician: Russell H., Service Tech replied 22 days ago

Since I have not heard back from you, I am assuming that my answer was helpful and provided what you needed to help toward a solution.

If I have indeed answered your question, please rate my answer, using the five-star interface on your JustAnswer page. - A five-star rating would be appreciated. Thank you.

(If this didn't answer your question, if you need more info, or have any comments, use Reply To Expert to respond, and I will help you further to a solution.)

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Russell H.
Russell H.
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Category: Camera and Video
Satisfied Customers: 11,518
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