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Even though I can operate my canon mg5750 wirelessly for

Customer Question
copying photos I cannot do...
even though I can operate my canon mg5750 wirelessly for copying photos I cannot do so for printing letters (ex emails)
JA: What's the make/model of your camera? How old is it?
Customer: I am talking about a canon MG5750 printer
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: going through the set up process as per leaflet
JA: Anything else you want the Camera Expert to know before I connect you?
Customer: no thank you
Submitted: 1 month ago.Category: Camera and Video
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Answered in 4 hours by:
11/15/2017
Camera and Video Technician: Russell H., Service Tech replied 1 month ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 11,547
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
If it can print out a photo or graphic image sent to it from your computer, it should be able to print text or a letter just as well.

If it produces blank sheets when a letter is sent to it to print, and the blank sheets are the right number of sheets for what should have been printed on it, the problem is in the printer, not in the computer. In which case, the first best thing to do is, check on Ink Levels - black ink is probably in need of replacing, either out of ink, or very low.

If the black ink isn't in need of replacing by the Ink Level monitor's account, then it might be that a few Cleanings need to be run, from the printer's Setup/Settings and/or Maintenance menus, where Cleaning or Head Cleaning should be found as a function.

Let me know more details, and I will advise you in more detail.

(- If this answers your question, please rate my answer... five-stars best expresses appreciation of my work on your question.)

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Russell H.
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Category: Camera and Video
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