Camera and Video

Ask a Camera and Video Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

Camera and Video

I need a scanner driver (9000F II) to go with OS 10.13.1. I

Customer Question
I need a scanner driver...
I need a scanner driver (9000F MARK II) to go with OS 10.13.1
JA: What's the make/model of your camera? How old is it?
Customer: I need a scanner driver to 9000F MARK II to work with OS 10.13.1
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: the driver for OS 10.13 does not completely work Only the button on the left called auto works
JA: Anything else you want the Camera Expert to know before I connect you?
Customer: I have spent 2 hours on this issue with Apple They point the finger tr Canon
Submitted: 27 days ago.Category: Camera and Video
Show More
Show Less
Ask Your Own Camera and Video Question
Answered in 5 minutes by:
11/14/2017
Camera and Video Technician: Russell H., Service Tech replied 27 days ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 11,523
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

Ask Your Own Camera and Video Question
Camera and Video Technician: Russell H., Service Tech replied 27 days ago

This file is from Canon Asia - but should work with your scanner - and covers MAC OS X 10.13:

http://support-sg.canon-asia.com/contents/SG/EN/0100471102.html

And this is the site for Canon USA, if you need it or want to try it also:

https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/film-negative-scanner/canoscan-9000f-mark-ii?tab=drivers_downloads

and if all else fails, try VueScan, which gets scanners by Canon working fine on MAC OS X of successive versions (so the word claims on this page) - it's a scanning app, not a driver, but some apps don't need drivers:

https://www.hamrick.com/vuescan/canon_9000f_mark_ii.html

Ask Your Own Camera and Video Question
Customer reply replied 27 days ago
i need a driver for Scanner 9000F MARKII That works completely OS 10.13.1
What I get for 10.13 only works with the AUTO button and does not write the files to where directed, just crashes
Customer reply replied 27 days ago
Just send me a driver that completely works with 10.13.1
Customer reply replied 27 days ago
Well I'm waiting, I'm not spending more money If the driver is not avaiable.
Customer reply replied 27 days ago
If there is no driver refund my money
Camera and Video Technician: Russell H., Service Tech replied 27 days ago

Did you see my answer? did you try my answers, esp. VueScan?

Ask Your Own Camera and Video Question
Customer reply replied 27 days ago
just my money back
Camera and Video Technician: Russell H., Service Tech replied 27 days ago

I have passed your request to Customer Support. Thank you for asking your question here.

Ask Your Own Camera and Video Question
Customer reply replied 27 days ago
No
Ask Russell A. Your Own Question
Russell A.
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5,061
5,061 Satisfied Customers
Experience: 30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Russell A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

5,061 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

Camera and Video Technician

1,706 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

Camera and Video Technician

1,065 satisfied customers

NZCE Electronics and Computing

Marcia

Marcia

Professional Wedding Photographer

841 satisfied customers

20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

Camera and Video Technician

690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

Camera and Video Technician

541 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

533 satisfied customers

Years of experience

< Previous | Next >

Related Camera and Video Questions
I have olympus 2040zoom. put in new batteries. doesnt come
i have olympus 2040zoom. put in new batteries. doesnt come on … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,242 satisfied customers
I have an Olympus digital camera model no 7020 the face that
I have an Olympus digital camera model no 7020 the face that pops out so yoy can take a photo is stuck and will not pop out … read more
Harry
Harry
107 satisfied customers
I have a Canon LIDE120 scanner. Canon LIDE 120 flatbed
I have a Canon LIDE120 scanner JA: What's the brand and model of your printer? Customer: Canon LIDE 120 flatbed scanner JA: How long has this been going on with your printer? Customer: It is brand new… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,242 satisfied customers
Can I use a used SD card in a new camera I have a AC 30.
can I use a used SD card in a new camera I have a AC 30 … read more
Russell H.
Russell H.
Service Tech
11,523 satisfied customers
How can I determine if my UPS battery needs replaced. We had
How can I determine if my UPS battery needs replaced. We had a power outage and my battery was drained. Now the status is charging but there is never any battery left. It's been charging for a couple … read more
Harry
Harry
107 satisfied customers
Just purchase a new battery for my FE-340, everything works
Hi, just purchase a new battery for my FE-340, everything works except no pictures are displayed when the capture button is pressed … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,112 satisfied customers
I having difficulty faxing internationally, I currently live
Hello Russell, I having difficulty faxing internationally, I currently live in France and needs to fax documents to the US, Kenn … read more
Harry
Harry
107 satisfied customers
I have a Nikon D5000, and I'm having problems. When I put
I have a Nikon D5000, and I'm having problems. When I put the disk into my computer, none of my recent photos show up. I can view them on the camera, but not on my computer. What can I do to correct t… read more
Russell H.
Russell H.
Service Tech
11,523 satisfied customers
I just sent you an email from anther computer however I am
I just sent you an email from anther computer however I am now next to the Canon mx892 printer. The printer prints everything I copy with a BLACK LINE on the left side of the paper from top to bottom.… read more
Harry
Harry
107 satisfied customers
My finepix hs 25 exr is stuck on "protected card" and I
my finepix hs 25 exr is stuck on "protected card" and I can't take pictures. Have tried changing batteries.... leaving it off overnight... changinh chips and menu won't come up either. … read more
Russell H.
Russell H.
Service Tech
11,523 satisfied customers
I found this Camera by chance and I was wondering if I could
I found this Camera by chance and I was wondering if I could get some film for it. … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
507 satisfied customers
I purchased a powershot SX60 about a year and a half ago. I
I purchased a powershot SX60 about a year and a half ago. I have a new cell phone and am trying to establish a connection so I can download pics to my phone and trhen text them as I've done before. I … read more
Russell H.
Russell H.
Service Tech
11,523 satisfied customers
I need a power plug for my kodak esp 3.2 where can I get
I need a power plug for my kodak esp 3.2 where can I get one … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,112 satisfied customers
I have a CHA error in my D700 after return from Iceland. It
I have a CHA error in my D700 after return from Iceland. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,112 satisfied customers
We have a 9 year old Canon Powershot SX100IS camera
We have a 9 year old Canon Powershot SX100IS camera (PC1256). It is a 10X optical zoom and 8.0 megapixels. Lately, when I turn it on, it shows a blank time and date window, and I reset it. I follow th… read more
Russell A.
Russell A.
Camera and Video Technician
5,061 satisfied customers
Canon Image Class MF632Cdw; paper feeds half way and then
Canon Image Class MF632Cdw; paper feeds half way and then stops; printer is only 2 months old … read more
Russell H.
Russell H.
Service Tech
11,523 satisfied customers
Carmera will not take pictures. Capture. Every thing seems
carmera will not take pictures JA: Who makes your camera? Customer: capture JA: What have you tried so far with your camera? Customer: every thing seems to work but the picture taking JA: Anything els… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,242 satisfied customers
My son jammed the CF the wrong way my Canon digital camera.
My son jammed the CF the wrong way my Canon digital camera. I believe it bent the tiny prongs inside and now it will not take the CF card (doesn't line up) Is there any chance of me fixing the problem… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,112 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x