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I need a scanner driver (9000F II) to go with OS 10.13.1. I…

Customer Question
I need a scanner...

I need a scanner driver (9000F MARK II) to go with OS 10.13.1

Technician's Assistant: What's the make/model of your camera? How old is it?

I need a scanner driver to 9000F MARK II to work with OS 10.13.1

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

The driver for OS 10.13 does not completely work Only the button on the left called auto works

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

I have spent 2 hours on this issue with Apple They point the finger tr Canon

Submitted: 3 months ago.Category: Camera and Video
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Answered in 5 minutes by:
11/14/2017
Camera and Video Technician: Russell H., Service Tech replied 3 months ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 11,887
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

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Camera and Video Technician: Russell H., Service Tech replied 3 months ago

This file is from Canon Asia - but should work with your scanner - and covers MAC OS X 10.13:

http://support-sg.canon-asia.com/contents/SG/EN/0100471102.html

And this is the site for Canon USA, if you need it or want to try it also:

https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/film-negative-scanner/canoscan-9000f-mark-ii?tab=drivers_downloads

and if all else fails, try VueScan, which gets scanners by Canon working fine on MAC OS X of successive versions (so the word claims on this page) - it's a scanning app, not a driver, but some apps don't need drivers:

https://www.hamrick.com/vuescan/canon_9000f_mark_ii.html

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Customer reply replied 3 months ago
i need a driver for Scanner 9000F MARKII That works completely OS 10.13.1
What I get for 10.13 only works with the AUTO button and does not write the files to where directed, just crashes
Customer reply replied 3 months ago
Just send me a driver that completely works with 10.13.1
Customer reply replied 3 months ago
Well I'm waiting, I'm not spending more money If the driver is not avaiable.
Customer reply replied 3 months ago
If there is no driver refund my money
Camera and Video Technician: Russell H., Service Tech replied 3 months ago

Did you see my answer? did you try my answers, esp. VueScan?

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Customer reply replied 3 months ago
just my money back
Camera and Video Technician: Russell H., Service Tech replied 3 months ago

I have passed your request to Customer Support. Thank you for asking your question here.

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Customer reply replied 3 months ago
No
Ask Russell A. Your Own Question
Russell A.
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5,068
5,068 Satisfied Customers
Experience: 30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

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